Sarita R

Designed high-impact courses for young adults and adults globally, achieving a net promoter score of 4.6+ and driving learner satisfaction. Led cross-functional teams, coordinated development of 10+ courses with 20+ internal clients and 5-10 external vendors, and project-managed a $3M B2B turnaround for a Turkish conglomerate.

Delivered end-to-end learning solutions for diverse global clients including US-based EdTech, Dubai-based real estate, UK-based medical technologies, and project management firms. Designed and developed comprehensive learning assets including e-learning, storyboards, interactive 3D modules, and video-based learning using Articulate Storyline, RISE, and Synthesia.

Directed end-to-end instructional design for learning programs reaching 30,000+ employees using ADDIE model and Articulate Storyline/RISE. Redesigned training programs for Azure technicians, improving satisfaction scores from 186 to 192, and developed critical Teaming initiative modules supporting Microsoft's culture change strategy.

Designed and developed SCORM-compliant e-learning courses by applying adult learning theories. Engineered blended learning solutions integrating video, interactive presentations, and documentation via Moodle, resulting in increased course completion rates across 15+ projects.

Led the development of comprehensive learning programs, resulting in a 40% increase in employee engagement and performance metrics. Spearheaded the design and implementation of an in-house LMS and online assessment platform, onboarding 800+ employees.

Managed PAN India end-to-end training planning and execution. Collaborated with different functions to consolidate and arrange trainings, coordinated with vendors for trainer selection and negotiation, and moderated new-hire assessments.

Managed program and event logistics, rewards and recognition tasks, prepared MIS reports, and supported organizational development tasks like building newsletters and shortlisting vendors for gifting.

Resolved internet-related queries for U.S customers.

Troubleshot computer hardware issues for U.S customers.

Bachelor of Management Studies degree from Mumbai University, completed in 2004.

Diploma in Event Management from the Event Management Development Institute, completed in 2004.