Stefan SSS
Open to opportunities

Stefan S

@stefans

Experienced General Manager with a strong background in IT support.

United States
Message

What I'm looking for

I am seeking a role that allows me to leverage my management and technical skills in a dynamic environment, focusing on team development and customer satisfaction.

As a dedicated General Manager with over five years of experience in the food service industry, I have honed my skills in managing operations, enhancing customer satisfaction, and leading diverse teams. My tenure at Simon Tacos has been marked by significant achievements, including reducing payroll discrepancies and improving staff retention through effective training and scheduling. I take pride in delivering exceptional customer service and ensuring high health inspection scores through rigorous quality assurance protocols.

Prior to my role in management, I worked as an IT Support Technician at Apple, where I provided technical support for a range of devices and ensured minimal downtime for customers. My ability to diagnose complex issues and deliver personalized training has contributed to increased customer loyalty. I am passionate about leveraging my technical skills and management experience to drive operational excellence and foster a positive work environment.

Experience

Work history, roles, and key accomplishments

BB

Geek Squad Agent

Best Buy

Aug 2015 - Dec 2017 (2 years 4 months)

Diagnosed and resolved hardware and software issues for a wide range of consumer electronics, including laptops, desktops, and mobile devices. Provided personalized tech support and repair services, maintaining a high level of customer satisfaction and trust.

Education

Degrees, certifications, and relevant coursework

NU

Northeastern Illinois University

Associate of Arts, Computer Science

Completed an Associate of Arts degree with a focus on Computer Science. Gained foundational knowledge in various aspects of computing.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Stefan S - General Manager - Simon Tacos | Himalayas