At NCR Voyix, I provide first-level technical support to customers by phone, email, and ticketing systems. I resolve hardware, software, application, and connectivity issues, documenting incidents and service requests according to SLA agreements.
As a Flight Attendant at Emirates Airline, I delivered customer support to 300+ passengers per flight and coordinated in-flight service operations. I also ensured compliance with safety and operational procedures.
At EXPO 2020 - Emirates Airline, I supported international visitors and VIP guests, coordinated visitor flow, and communicated with multicultural audiences.
As Front Desk Manager at Boutique #3, I managed reservations and front desk operations, coordinated schedules and staffing needs, and handled customer inquiries.
