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Dijana LukicDL
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Dijana Lukic

@dijanalukic

Service Planner Coordinator at NCR Voyix, improving service workflows and daily operations.

Serbia
Message

At NCR Voyix, I coordinate daily service planning and operations, monitor workflows, and propose and implement process improvements.

At YourBow, I managed digital advertising campaigns and performance tracking, developed and launched campaigns, and created marketing materials and website content.

My earlier work included monitoring security systems at Birdseye Security Solutions, supporting customers and sales at Tehnocentar, maintaining IT systems at MMS Communication, and supporting office operations at Municipality of Palilula.

Experience

Work history, roles, and key accomplishments

NV
Current

Service Planner Coordinator

NCR Voyix

Mar 2024 - Present (2 years 7 months)

Coordinated daily service planning and operations, monitored workflows, and identified areas for improvement. Proposed and implemented process improvements and supported team efficiency and task organization.

Education

Degrees, certifications, and relevant coursework

BU

Belgrade Business School University

Bachelor's Degree, Informatics and E-Business

Pursued a Bachelor's Degree in Informatics and E-Business, focusing on the intersection of information technology and business processes.

Tech stack

Software and tools used professionally

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