Stacy Smith

I am a dynamic customer service professional with over a decade of experience in customer relations, order processing, inventory management, and procurement. My career has been marked by a proven track record of building and maintaining strong relationships with customers and vendors, streamlining operations, and ensuring timely delivery of products and services. I am skilled in effective communication and proficient in QuickBooks, cloud-based work management platforms, and CRM systems.

Currently, I serve as the Customer Service and Purchasing Manager at Modern Endoscope Parts, where I facilitate the company startup by enhancing operational efficiency through meticulous management of customer data and inventory. My role involves overseeing customer service operations, conducting regular inventory audits, and negotiating contracts with external providers to reduce costs. My previous experience as a Production Manager at Specialty Machining Inc. further honed my skills in coordinating production runs and managing inventory, ensuring that we meet or exceed customer expectations consistently.