Open to opportunities

Stacy Craig

@stacycraig

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Experienced payroll and HR professional skilled in payroll administration, HR support, and operations.

United States

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What I'm looking for

I am seeking a role where I can manage payroll and HR operations for multi-site organizations, contribute to process improvements, and support cross-functional teams.

I am an experienced payroll and human resources professional with a strong background in payroll processing, benefits administration, and employee onboarding across multi-site retail and hospitality operations.

At Sunshine Stores I managed payroll and payroll taxes for 38 stores, 4 hotels, and 2 gas stations across three states, administered wage garnishments, and onboarded new hires for all locations using ADP, Sage, and QuickBooks.

Previously I supported regional operations at Rite Rug Flooring — overseeing customer service, scheduling, invoicing, installer payments, and preparing budgets and P&L reports while working closely with company leadership to ensure smooth operations.

I bring extensive experience in billing, medical records, accounts payable/receivable, Microsoft Office applications, and process-driven administrative support, and I prioritize accuracy, organization, and clear communication in every role.

Experience

Work history, roles, and key accomplishments

Payroll Manager

Sunshine Stores

Jun 2021 - Aug 2024 (3 years 2 months)

Managed payroll for 38 stores, 4 hotels, and 2 gas stations across three states; handled payroll taxes, wage garnishments, and HR issues while onboarding new hires for all locations. Implemented processes using ADP, Sage, and QuickBooks to ensure timely payroll and compliance.

Payroll ADP Quickbooks Payroll Taxes Onboarding Human Resources

Regional Support Coordinator

Rite Rug Flooring

Sep 2012 - Mar 2020 (7 years 6 months)

Coordinated customer and builder scheduling, oversaw customer service operations, managed installer payments, and produced budgets and P&L reports for Builder and Retail divisions. Prepared reports for executive leadership and supported multi-location operations.

Customer Service Scheduling Invoicing Budgeting Accounts Payable Reporting Team Oversight

Medical Records Specialist

Columbus OBGYN

Jan 2012 - Aug 2012 (7 months)

Assembled and provided patient medical records, ensured accurate patient check-in and updated insurance and demographic information to streamline clinic operations.

Medical Records Patient Intake Insurance Verification Medical Office Experience Data Management Communication

Billing Specialist

OSU-Physicians

Jan 2011 - Jan 2012 (1 year)

Managed patient billing and payments, coordinated with insurance companies to verify coverage and claim processing, and mailed explanations of benefits to patients as needed.

Medical Billing Insurance Verification Accounts Receivable Payment Processing Billing