At DC Diagnostics, I created a client workflow for sharing technical tips and guidance through Zoho Campaigns. I also analyzed customer data in Google Sheets and developed Excel-based automation to reduce repetitive administrative work.
At Science Clinic, I worked across communications and data management, generating management reports in Excel and Power BI. I used Excel VBA to automate recurring processes and contributed to operational, marketing, and communications projects.
As a pointe-shoe fitter and sales assistant at The Ballet Barre, I helped customers find suitable footwear and managed customer records in Excel. I also managed email and SMS campaigns, using customer data to target communications.

