Open to opportunities

SRYN RSLI

@srynrsli

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Dynamic remote professional with 14 years of diverse experience.

Malaysia

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What I'm looking for

I am looking for a role that values creativity and effective communication, where I can contribute to team success and continue to grow professionally.

I am a dynamic remote professional with 14 years of diverse experience across various roles, including Art and Craft Instructor, Sales Advisor, Retail Manager, Financial Advisor, and Customer Care Consultant. My journey has equipped me with strong communication and client engagement skills, particularly in virtual environments. I excel at conveying complex information clearly and creatively, fostering collaboration and innovation.

Throughout my career, I have guided students in exploring their creativity as an Art and Craft Instructor, while also assisting clients in achieving their financial aspirations as a Financial Advisor. My ability to craft compelling narratives and marketing copy has been instrumental in promoting student artwork and enhancing client understanding of financial products. I am passionate about leveraging my writing and content creation skills to inform, educate, and connect with diverse audiences, adapting to various remote work challenges.

Experience

Work history, roles, and key accomplishments

Art & Craft Instructor

Pneuma Creative Studio

Jan 2018 - Dec 2023 (5 years 11 months)

Guided students in exploring creativity and self-expression through diverse art forms, fostering an environment conducive to innovative ideas. Curated engaging group projects to promote teamwork, effectively communicating project goals and expectations.

Art Instruction Curriculum Development Sales Marketing Project Management Communication Brainstorming Mentoring Customer Engagement

Sales Advisor

Prudential BSN Takaful

Jan 2017 - Dec 2018 (1 year 11 months)

Assisted clients in achieving financial aspirations by understanding their unique needs and providing tailored recommendations. Furnished clear advice on insurance, investment planning, and cash management, translating complex information into actionable insights.

Financial Planning Investment Planning Insurance Cash Management Budgeting Client Relationship Management Financial Advice Sales Communication Customer Service

Retail Manager

The White Room

Jan 2015 - Dec 2017 (2 years 11 months)

Led store operations by effectively delegating tasks and providing guidance to ensure optimal team performance. Addressed customer complaints promptly, crafting clear and professional responses to maintain the store's reputation.

retail management Team Leadership Customer Service Inventory Management Sales Analysis Trend Analysis Problem Solving Communication Budgeting

Financial Advisor

AmBank (M) Berhad

Jan 2013 - Dec 2015 (2 years 11 months)

Analyzed client information to develop customized financial plans, demonstrating strong analytical and writing skills in documentation. Provided clear insights into financial products and services, ensuring clients understood complex information through effective communication.

Financial Analysis Financial Planning Client Relationship Management Financial Products Communication Writing Documentation Financial Skills Customer Service Regulatory Compliance

Customer Care Consultant

Digi Telecommunications Sdn Bhd

Jan 2009 - Dec 2012 (3 years 11 months)

Delivered prompt and accurate responses to customer inquiries, utilizing strong written communication skills to clarify complex issues. Assisted clients with account services and statements, documenting interactions to ensure clarity and continuity in service.

Customer Service Written Communication Problem Solving Account Management Research Documentation Customer Relationship Management Communication Data Entry Conflict Resolution

Education

Degrees, certifications, and relevant coursework

Universiti Teknologi Mara

Bachelor's Degree, Town & Regional Planning

Completed a Bachelor's Degree with a major in Town & Regional Planning. Gained foundational knowledge in urban development and regional planning principles.