Sowanna Dyer

I’m a motivated, detail-oriented administrative professional with experience in medical billing, patient intake, and customer service. I’m known for handling records carefully, communicating professionally, and staying accurate in fast-paced environments.

In my medical billing role at V-Chart Services, I processed and submitted claims, verified patient and insurance information, and maintained accurate billing records and documentation. I also followed up on claims and helped resolve billing discrepancies while meeting deadlines.

As an Intake Specialist, I supported new client intake and registration by collecting and verifying client information and maintaining confidential records with accuracy. I communicated professionally with clients and team members and scheduled and coordinated appointments as needed.

Earlier, as a Cashier at Nurse 2 Burst, I processed payments accurately and provided excellent customer service. I balanced the cash drawer, handled daily transactions, and kept the work area clean and organized—strengthening my reliability and organization.