Open to opportunities

Brandi Thomas

@brandithomas

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Administrative professional offering records, compliance, and customer support across fast-paced offices.

Guyana

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What I'm looking for

I’m looking for an office role where I can manage records, support daily operations, and handle compliance with confidence—working in a team-driven, fast-paced environment where I can use my customer service, communication, and problem-solving strengths.

I’m an Administrative Assistant with successful experience in fast-paced office settings for the past 8 years. I’m a responsible, punctual, and productive professional who proactively identifies and resolves problems while providing excellent customer service and conflict management.

In my roles, I’ve owned records management, correspondence, and office support—sending monthly invoices, maintaining records of financial transactions, and preparing and sending documents to headquarters and relevant agencies. I also liaise with stakeholders such as local banks and suppliers to support office operations and documentation accuracy.

Most recently, I worked as a Credentialing Specialist for the medical division, where I collected, verified, and uploaded documents to client portals, followed compliance requirements, and communicated with clients and candidates by email, text, and call. I also trained new credentialing hires and helped drive strong clearance outcomes, and earlier I supported high-level ministry operations with compliant documentation, meeting minutes, and scheduling.

Experience

Work history, roles, and key accomplishments

Current

Administrative Consultant

Current

Organization of American States

Sep 2025 - Present (10 months)

Assist with OAS Guyana Office administrative operations, including sending monthly invoices, maintaining financial records, and preparing correspondence and documents to headquarters and the Ministry of Foreign Affairs. Liaise with banks and suppliers to support office procedures, purchasing, and cost data compilation.

Invoicing Financial Records Management Records Management Correspondence Liaison With Banks Exchange Rate Procedures Supplier Coordination Purchasing Support Compliance Report Writing

Administrative Assistant

Xpress Business Solutions Inc.

Jan 2025 - Apr 2025 (3 months)

Provided administrative support by preparing and drafting engagement letters and client applications for compliance and registration with Deeds, GRA, and NIS. Responded to clients via calls, WhatsApp, and email, and prepared reports for staff meetings.

Administrative Support Customer Service Report Writing Confidentiality Critical Thinking

Credentialing Specialist

Global Edge Guyana Inc

Jan 2022 - Jan 2025 (3 years)

Managed credentialing for US-based healthcare workers by collecting, verifying, and uploading documents to client portals and updating candidate files. Conducted background searches and scheduled drug screens, responded to client queries, and trained new credentialing hires.

Credentialing Document Verification Customer Portal Uploads Medical Licensing TB and Physicals Compliance

Administrative Assistant

Ministry of Amerindian Affairs

Oct 2017 - Dec 2021 (4 years 2 months)

Supported the Permanent Secretary by maintaining compliant physical records and digital files, routing business correspondence, and managing office administration tasks. Coordinated schedules and appointments, drafted agendas and recorded minutes for meetings, maintained office supplies inventory, and supported HR documentation such as staff contracts.

Office Administration Records Management Scheduling HR Administrative Support Employee Directory