Soumya Sabharwal

Served as the first point of contact for employees, visitors, and contractors, verifying credentials and directing individuals appropriately. Monitored visitors and clients through CCTV surveillance systems, access control panels, and alarm systems, ensuring continuous site security.

Processed and reviewed financial transactions and account records, maintaining accurate documentation and ensuring compliance with internal procedures. Assisted with client onboarding processes and built financial and operational reports using Excel for senior management.

Assisted 50+ customers daily by providing personalized beauty recommendations and product consultations. Processed POS, cash, and card transactions accurately while following company policies and procedures.

Delivered 90% customer satisfaction by resolving client inquiries and supporting escalated issues. Processed transactions, updated client account information, and referred clients to appropriate financial solutions.

Prepared and served orders with 100% accuracy in collaboration with the team. Provided prompt guest assistance, maintained health and safety standards, and trained 5+ new employees.

Pursued an Advanced Diploma in Business Administration with a focus on Finance, gaining knowledge in financial transactions, account operations, and compliance procedures.