Open to opportunities

Soren stefano roman

@sorenstefanoroman

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Data, cloud & automation engineer transforming operations into scalable, AI-enabled ecosystems.

Peru

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What I'm looking for

I’m looking for a role combining data engineering and cloud automation, where I can ensure high availability, build ETL pipelines, and integrate AI-driven workflows to reduce operational costs while scaling reliable systems.

I’m a data engineering and cloud automation engineer focused on turning manual operations into scalable cloud ecosystems. I build ETL pipelines and automate data ingestion to improve operational continuity and efficiency.

In my current Infrastructure Analyst Level 3 role (Cloud & Automation Ops), I ensure high availability of mission-critical Linux servers in high-concurrency production environments. I develop Python and Bash automation to optimize deployments and log normalization, cutting down manual workload significantly.

I also integrate intelligent workflows by architecting AI-driven incident categorization using unsupervised machine learning and LLM-based pipelines. During an internal hackathon, I validated advanced multi-agent AI automation capabilities with technical leadership.

Previously, I automated ingestion and processing on Google Cloud Platform, and I built Power BI dashboards for senior management. I’m especially proud of reducing operational costs by 60% through consumption analysis and data-driven budgeting, and designing an AI-driven support optimization solution that earned 2nd place in a company innovation contest.

Experience

Work history, roles, and key accomplishments

Current

Infrastructure Analyst Level 3

Current

NTT Data

Sep 2025 - Present (9 months)

Ensured high availability and operational continuity of mission-critical Linux servers by performing advanced troubleshooting in high-concurrency production environments. Built automation with Python and Bash and developed ML/LLM-based incident categorization pipelines and multi-agent AI automation.

Linux Python Bash Scripting Automation Machine Learning Multi Agent Systems High Concurrency Troubleshooting

Retail Customer Service Assistant

Falabella Retail

Apr 2024 - Aug 2025 (1 year 4 months)

Architected and implemented automation pipelines on Google Cloud Platform (GCP), configuring secure buckets for ingestion, storage, and processing of operational data. Automated extraction and consolidation of business information to streamline response times and incident resolution in customer support.

Google Cloud Platform (GCP)Cloud Storage Data Ingestion Data Processing Incident resolution

CX Business Intelligence Analyst

Falabella.com

Dec 2023 - Apr 2024 (4 months)

Reduced operational costs by 60% through consumption analysis and implementation of data-driven budgeting. Built and maintained Power BI dashboards and designed BPMN process architecture for a reverse logistics corporate pilot.

Power BI Data Modeling KPI Reporting Process Optimization Reverse Logistics Dashboard Development

Customer Experience Assistant

Falabella.com

Sep 2022 - Dec 2023 (1 year 3 months)

Analyzed customer service data to resolve critical cases while meeting quality metric requirements (KPIs). Designed and presented an AI-driven support optimization solution, earning 2nd place in the company innovation contest.

KPI Management Data Analysis Process Improvement Technical Solution Design Presentation