sooraj Shah

Provided technical support for 300+ employees and resolved hardware, software, and network issues to maintain reliable daily IT operations. Managed network devices (Cisco switches/routers/APs), administered FortiGate firewall, and handled user accounts via Active Directory and Google Workspace, along with IT asset management.

Assisted with basic troubleshooting of hardware and software issues and set up desktops, laptops, and peripherals for new users. Performed RJ45 cable crimping and basic network setup, maintained IT asset records, and installed/updated operating systems and applications under supervision.

Activities and societies: Hands-on labs and simulations aligned with real-world IT environments; modules included ethical hacking, network security, and cloud computing.

Completed a BSc (Hons) in Computer Networking & IT Security at Islington College, gaining knowledge in networking, cybersecurity, system administration, and IT infrastructure. Completed modules and hands-on labs covering ethical hacking, network security, and cloud computing.

Completed the UAcademy course at Islington College, a foundation program preparing for undergraduate studies in IT and business. Built academic, research, and technical skills for higher education with emphasis on analytical thinking and problem-solving.

Activities and societies: Hands-on laboratory work and projects involving Physics, Chemistry, Mathematics, and Biology.

Completed +2 in Science at Model Multiple College, studying Physics, Chemistry, Mathematics, and Biology. Developed practical laboratory skills and strengthened analytical thinking, problem-solving, and scientific reasoning through projects and experiments.

Completed the SLC at Shree Vinayak Eng. BOA. Higher Sec. School with foundational education across core academic subjects. Built discipline, communication skills, and early problem-solving ability through coursework and school activities.