Shrijan Maharjan

Managed and maintained IT infrastructure including computers, servers, and networking devices. Provided technical support for call center operations and development teams, monitored network connectivity and VoIP systems, and coordinated with vendors for technology implementation.

Conducted software flow testing, identified bugs, and reported issues. Trained clients and generated regular reports on operational trends and performance data for senior management.

Assisted in designing, implementing, and overseeing network infrastructure. Provided technical support, performed hardware and software maintenance, and collaborated with IT team members on network improvement projects.

Provided IT support to students, troubleshooting system and network issues. Maintained and monitored computer systems, WLANs, and network infrastructure, and configured network devices and services.

Performed document verification and handled outbound calls as part of quality control processes.

Pursuing a BSc (Hons) in Networking and IT Security, expected to complete in December 2025.

Completed +2 Management with Computer Science in May 2022.

Completed Secondary Education Examination (SEE) in March 2020.

Earned the Fortinet Certified Fundamentals Cybersecurity certification.

Earned the Cisco Networking Basics certification.

Earned the Cisco Network Support and Security certification.

Earned the Cisco Networking Devices and Initial Configuration certification.

Earned the Cisco Network Technical Career Path certification.

Earned the Cisco Computer Hardware Basics certification.

Earned the Career Essentials in System Administration certification by Microsoft and LinkedIn.

Earned the Introduction to DevOps certification from Great Learning.