kaji gurung
@kajigurung1
IT Officer focused on infrastructure and security, delivering reliable access control, asset management, and troubleshooting for business operations.
NepalWhat I'm looking for
I’m an IT Officer specializing in Infra and Security, driven by solving real-world access, connectivity, and infrastructure challenges. I combine practical IT operations with security-focused troubleshooting to keep systems stable for daily business needs.
In my current role, I manage user account operations through AD and handle GPO Management. I support core availability work including User Data Backup and Restorations, Server Backup and Restoration, and NAS Management—along with Network and System Monitoring and documentation.
I also strengthen secure connectivity by maintaining Firewall Policies and configuring Site to Site VPN connections, including Mikrotik Router Configurations. On the help-desk side, I handle IT Security Help-Desk and Troubleshooting, covering hardware identification and replacement, software installation/upgrades, IT repair, and VPN troubleshooting.
Previously, I supported users and kept office systems running through Install, maintain, upgrade and configure software and hardware, troubleshooting Telecommunication, LAN, WiFi, networking devices, printers, scanners, and laptops/desktops.
Experience
Work history, roles, and key accomplishments
IT Officer - Infra & Security
Golyan Group
Jul 2024 - Present (1 year 11 months)
Manage IT infrastructure and security operations, including user account administration, GPO management, and network/system monitoring. Handle asset management and implement backup, firewall, and site-to-site VPN support.
Jr. IT Officer (Infra & Sec)
Golyan Group
Nov 2022 - Jul 2024 (1 year 8 months)
Supported infrastructure and security tasks across access control, backups, and VPN connectivity. Provided help-desk troubleshooting for hardware and software, including installations, upgrades, and IT repairs.
IT Support and Server Maintenance
TopNepal International Pvt. Ltd.
Jun 2022 - Nov 2022 (5 months)
Installed, maintained, upgraded, and configured office software and hardware systems. Troubleshot LAN/WiFi and networking devices and supported peripherals such as printers and scanners.
ITSR Customer Support Representative
Kalash Services Pvt. Ltd.
Jan 2020 - Oct 2020 (9 months)
Managed incoming customer calls and handled inquiries by providing accurate information and appropriate solutions. Recorded customer interactions and escalated unresolved grievances to the relevant department for further investigation.
Education
Degrees, certifications, and relevant coursework
Sagarmatha College of Science and Technology
Bachelor of Science in Computer Science and Information Technology, Information Technology
Completed the BSc CSIT program in Information Technology at Sagarmatha College of Science and Technology.
Availability
Location
NepalAuthorized to work in
Job categories
Skills
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