Chandan Kumar
@chandankumar9
Principal UX/Product Designer driving enterprise SaaS UX, design systems, and AI-assisted workflows.
What I'm looking for
I am a Principal UX/Product Design Strategist with 8+ years creating user-centered experiences across healthtech, eCommerce, and AI-powered enterprise SaaS platforms. I specialize in data-heavy, developer-centric products, analytics dashboards, ETL workflows, and AI-assisted interfaces.
I have led UX vision and design strategy, established Figma design systems, scaled UX maturity, and reduced design-to-dev turnaround by 40% while mentoring designers and influencing product roadmaps. My work includes improving engagement and retention through user research, usability testing, and CX enhancements.
I collaborate closely with PMs and engineers in trio teams to align UX with business outcomes and currently lead UX strategy on AI-driven healthcare features, focusing on practical, measurable improvements and scalable UX governance.
Experience
Work history, roles, and key accomplishments
Principal UX/UI Designer
Innova Solutions
Jan 2025 - Present (11 months)
Leading UX strategy for enterprise SaaS and developer-facing interfaces, defined UX roadmap for AI-driven workflows and analytics, and established a Figma design system that reduced design-to-dev turnaround by 40%.
Product Designer
IDC Technologies
Jan 2024 - Jan 2025 (1 year)
Designed UX frameworks for SaaS platforms including developer workflows and dashboards, created persona-driven journeys that reduced process friction by 30%, and helped define scalable design systems and UX standards.
Senior UI/UX Designer
Honasa Consumer Pvt Ltd
Apr 2022 - Sep 2023 (1 year 5 months)
Led redesigns for D2C products that improved engagement (e.g., checkout +15%, home +8%, m-site payment +6.5%), developed a design system that cut dev time by 40%, and ran usability studies that improved retention by 30%.
Web Designer (UI/UX)
Clues Network Pvt Ltd
Jan 2019 - Apr 2022 (3 years 3 months)
Conducted cross-platform UX audits and customer journey mapping for e-commerce products, designed responsive prototypes, and implemented front-end prototypes to bridge design and engineering.
UI/UX Designer and Developer
CAN Brand Service Pvt Ltd
May 2017 - Dec 2018 (1 year 7 months)
Led UX design and research for B2B and B2C clients, designed dashboards and workflows, and translated business requirements into information architecture and customer-centric UX flows.
Education
Degrees, certifications, and relevant coursework
Human Factors International
Certified Usability Analyst (In Progress), Usability / Human Factors
Pursuing Certified Usability Analyst (CUA); expected completion December 2025.
Mewar University
Master of Computer Applications, Interaction Design
Completed Master of Computer Applications (MCA), focusing on interaction design and related coursework.
Mewar University
Bachelor of Computer Applications, Computer Applications
Completed Bachelor of Computer Applications (BCA) with coursework relevant to computing and design.
Interaction Design Foundation
Professional Certification, Design / User Research
Completed professional design courses including User Research – Methods and Best Practices (score 92%) and AI for Designers (score 98%).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
behance.net/ck7chandanf7afJob categories
Skills
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