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Sonia Molina

@soniamolina1

Commercial Executive at INSTINTO VIAJERO advising customers on travel options and guiding them through the purchase process.

Costa Rica
Message

At INSTINTO VIAJERO, I advise customers based on their needs, preferences, and budget. I follow up on inquiries, present alternatives, and accompany customers through the purchase process.

At COLOR VISIÓN, I served corporate customers and pursued new commercial opportunities. I prepared proposals and quotes, negotiated, and followed opportunities through to closing.

At NT CENTROAMÉRICA, I supported customer acquisition and portfolio growth while handling key accounts, preparing quotes, and following negotiations and sales targets. I also supported the sales team and tracked commercial activities.

Earlier, at FACELA and GRUPO PETY, I worked in telemarketing and sales, developing customer relationships, advising on products, and following up on orders and post-sale questions. I have over 12 years of experience in sales and customer service, and use Excel, Microsoft Office 365, Outlook, Teams, CRM and sales platforms, SAP, and SharePoint.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Instituto Nacional de Aprendizaje (INA) logoII

Instituto Nacional de Aprendizaje (INA)

Técnico en Servicio al Cliente, Customer Service

Completed a technical program in customer service.

LA

Liceo Maurilio Alvarado

Bachillerato en Educación Media, General Studies

Completed secondary education, earning a high school diploma.

Tech stack

Software and tools used professionally

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