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Sonal Chourasia

@sonalchourasia

Agile Delivery Lead, AI Product Owner, Senior Business Analyst,18+ Years in Telecom BSS & Billing, Product Strategy, Backlog Management, Agile/SAFe

India
Message

Seeking Product Manager/Product Owner or Delivery Lead roles where I can combine product strategy, Agile delivery and technical leadership. I enjoy owning initiatives end-to-end while working across Product, Engineering and stakeholders, especially in AI, SaaS, Cloud and digital transformation.

Experience

Work history, roles, and key accomplishments

Telstra India logoTI
Current

Delivery Lead

May 2019 - Present (7 years 5 months)

 Owned product vision, strategy and roadmap for AI-enabled modernization
initiatives, translating business and platform needs into prioritized product outcomes.
 Led delivery of AI-enabled tooling to accelerate safe software currency updates
across Java, Node, Python and Terraform, using LLM-assisted changes under
controlled pipelines.

DT

Project Manager

Diksha Technologies

Nov 2014 - Apr 2019 (4 years 5 months)

 Managed CRM/Billing transformation: Oracle CRM to Siebel CRM, Kenan/FX
upgrade (1.2 to 3.0), and 4G-launch.
 Owned end-to-end requirements, user journeys, HLD/LLD, and CRs for billing,
rating, invoicing, payments, and collections.
 Planned and governed UAT, defect management, cutover rehearsal, and revenueimpact
risk mitigation with operations.
 Directed data migration strategy

SC

Senior Consultant / Project Lead

Saksham Solutions / Manthantec Consulting

Jan 2009 - Dec 2014 (5 years 11 months)

Delivered BSS migrations and billing enhancements across rating, invoicing, payments, and collections in Kenan/BP environments. Provided L2/L3 production support and implemented monitoring improvements.

SS

Senior Consultant

Saksham Solutions

Apr 2009 - Oct 2014 (5 years 6 months)

 Delivered BSS migrations and billing enhancements across rating, invoicing,
payments, and collections in Kenan/BP environments.
 Built and tuned PL/SQL packages and batch jobs; executed dry-runs, reconciliations,
and defect burn-down for production readiness.
 Provided L2/L3 production support for billing and bulk registration systems;
implemented monitoring and alerting improvements.

Education

Degrees, certifications, and relevant coursework

Birla Institute of Technology, Mesra logoBM

Birla Institute of Technology, Mesra

Master of Engineering, Software Engineering

Grade: 80.2%

Master of Engineering in Software Engineering from Birla Institute of Technology, Mesra, with a grade of 80.2%.

RGPV University logoRU

RGPV University

Bachelor of Engineering, Electrical Engineering

Grade: 72%

Bachelor of Engineering in Electrical Engineering from RGPV University, with a grade of 72%.

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