Seeking Product Manager/Product Owner or Delivery Lead roles where I can combine product strategy, Agile delivery and technical leadership. I enjoy owning initiatives end-to-end while working across Product, Engineering and stakeholders, especially in AI, SaaS, Cloud and digital transformation.

Sonal Chourasia
@sonalchourasia
Agile Delivery Lead, AI Product Owner, Senior Business Analyst,18+ Years in Telecom BSS & Billing, Product Strategy, Backlog Management, Agile/SAFe
Experience
Work history, roles, and key accomplishments
Owned product vision, strategy and roadmap for AI-enabled modernization
initiatives, translating business and platform needs into prioritized product outcomes.
Led delivery of AI-enabled tooling to accelerate safe software currency updates
across Java, Node, Python and Terraform, using LLM-assisted changes under
controlled pipelines.
Owned product vision and roadmap for AI-enabled modernization initiatives, leading delivery of AI tooling for software currency updates. Enhanced billing platform reliability and facilitated Scrum ceremonies while managing dependencies and removing impediments.
Project Manager
Diksha Technologies
Nov 2014 - Apr 2019 (4 years 5 months)
Managed CRM/Billing transformation: Oracle CRM to Siebel CRM, Kenan/FX
upgrade (1.2 to 3.0), and 4G-launch.
Owned end-to-end requirements, user journeys, HLD/LLD, and CRs for billing,
rating, invoicing, payments, and collections.
Planned and governed UAT, defect management, cutover rehearsal, and revenueimpact
risk mitigation with operations.
Directed data migration strategy
Senior Consultant / Project Lead
Saksham Solutions / Manthantec Consulting
Jan 2009 - Dec 2014 (5 years 11 months)
Delivered BSS migrations and billing enhancements across rating, invoicing, payments, and collections in Kenan/BP environments. Provided L2/L3 production support and implemented monitoring improvements.
Senior Consultant
Saksham Solutions
Apr 2009 - Oct 2014 (5 years 6 months)
Delivered BSS migrations and billing enhancements across rating, invoicing,
payments, and collections in Kenan/BP environments.
Built and tuned PL/SQL packages and batch jobs; executed dry-runs, reconciliations,
and defect burn-down for production readiness.
Provided L2/L3 production support for billing and bulk registration systems;
implemented monitoring and alerting improvements.
Led requirement gathering and solution design for Kenan/FX billing transformations, guiding development and SIT/UAT support.
Developed and maintained Kenan/BP modules for Order Management, Billing, Payments, and Invoicing, implementing enhancements and batch maintenance scripts.
Education
Degrees, certifications, and relevant coursework
Birla Institute of Technology, Mesra
Master of Engineering, Software Engineering
Grade: 80.2%
Master of Engineering in Software Engineering from Birla Institute of Technology, Mesra, with a grade of 80.2%.
RGPV University
Bachelor of Engineering, Electrical Engineering
Grade: 72%
Bachelor of Engineering in Electrical Engineering from RGPV University, with a grade of 72%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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