Somiya bisht
@somiyabisht
I improve supply chain operations through vendor governance, ServiceNow workflows, and process training.
IndiaWhat I'm looking for
At Wood Group, I manage high-volume ServiceNow requests, vendor masterfile processing, supplier onboarding, and governance reporting. I also perform quality checks, maintain workload trackers, and resolve operational bottlenecks.
I've improved team operations by creating a training guide and structured onboarding process for new joiners. I also proposed and facilitated a ServiceNow enhancement that added supplier contact information to strengthen VMD credit check reporting.
Previously, I delivered marketing growth at Swiggy, including festival campaigns that contributed to approximately 7% city-wide growth and the McDonald's launch that drove 5% brand growth. My experience also includes publication workflow coordination at WNS, social media strategy at Crepe-fe, and corporate sales at Oyo Rooms.
Experience
Work history, roles, and key accomplishments
Manage high-volume service requests via ServiceNow, including vendor onboarding and quality checking. Developed training guides and facilitated system enhancements to improve operational efficiency.
Managed enterprise-level publication systems and coordinated with client teams to align with business requirements. Ensured 100% accuracy and adherence to Quality Management Systems and SOPs.
Marketing Executive
Swiggy
Oct 2019 - Apr 2020 (6 months)
Executed growth campaigns for major festivals, resulting in ~7% city-wide growth. Led Project M2O to improve funnel metrics and managed the successful launch of McDonald's on the platform.
Marketing Manager
Crepe-fe
May 2019 - Oct 2019 (5 months)
Directed social media strategy and content creation across Facebook, Instagram, and Google Ads.
Demand Manager
Oyo Rooms
Mar 2018 - Mar 2019 (1 year)
Developed corporate sales strategies and secured major accounts, including the National Chess and Shooting Tournaments.
Education
Degrees, certifications, and relevant coursework
Institute of Rural Management, Jaipur
Post Graduate Diploma in Management (PGDM), Management
Post Graduate Diploma in Management (PGDM) from Institute of Rural Management, Jaipur.
Aurobindo College, Delhi University
Bachelor of Arts (B.A.), Arts
Bachelor of Arts (B.A.) from Aurobindo College, Delhi University.
Rotary Public School, Gurugram
Higher Secondary & Secondary Education, General
Higher Secondary and Secondary education from Rotary Public School, Gurugram.
MICA
PG Certification in Digital Marketing & Communication, Digital Marketing & Communication
2019 - 2019
PG Certification in Digital Marketing & Communication from MICA in 2019.
Gargi College
Diploma in Marketing & Advertising, Marketing & Advertising
Diploma in Marketing & Advertising from Gargi College.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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