Open to opportunities

Soman Nair

@somannair

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Product evangelist and solution architect with 20 years of experience.

India

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What I'm looking for

I am looking for a role that fosters innovation and values customer success.

I am a seasoned product evangelist, sales specialist, and solution architect with over 20 years of experience in driving collaborative sales strategies and architecting end-to-end solutions for Fortune 500 companies. My expertise lies in consultative B2B solution selling, relationship management, and complex transformations, with a strong focus on automation orchestration, digital transformation, and managed services.

Throughout my career, I have successfully led initiatives that resulted in significant revenue growth and enhanced customer satisfaction. At Turbotic Service Pvt Ltd, I increased partner revenue by 45% and partner satisfaction by 70% through the implementation of standardized processes. My role as a strategic relationship leader has allowed me to cultivate executive-level relationships and drive long-term partnership growth, ensuring that customer success is at the forefront of all initiatives.

My technical acumen spans various domains, including cloud computing, information security, and robotic process automation. I am passionate about leveraging technology to optimize business processes and deliver measurable outcomes. I thrive in dynamic environments and am committed to continuous improvement, both personally and within the organizations I serve.

Experience

Work history, roles, and key accomplishments

Current

Sr Director – Client Success

Current

Turbotic Service Pvt Ltd

Feb 2022 - Present (4 years 4 months)

Led strategic relationships with executive-level clients, developed customer success programs, and drove value realization and retention. Increased partner revenue by 45% and satisfaction by 70% through effective program implementation.

Customer Relationship Management Strategic Planning Customer Success Management Value Realization Performance Analysis Technical Advocacy Digital Transformation Managed Services

General Manager – Digital & Business Transformation

CONNEQT BUSINESS SOLUTIONS LTD

Aug 2021 - Jan 2022 (5 months)

Managed partnerships and alliances, oversaw solution delivery, and led strategic account planning to enhance customer experience and digital maturity.

Partnership Management Strategic Account Planning Digital Transformation Customer Experience Consulting Business Transformation Relationship Management

Director – Solution Sales

ZEEKO SDN BHD

Jan 2019 - Jul 2021 (2 years 6 months)

Provided pre-sales technical support, led consultative discovery for client solutions, and established strategic partnerships to enhance service capabilities in the Malaysian market.

Sales Support Technical Solutioning Business Consulting Robotic Process Automation Cloud Computing Information Security Partner Relationship Management Project Management Sales Strategy

Assistant General Manager, Consulting & Technology Services

TM ONE (TELEKOM MALAYSIA COMPANY)

Sep 2016 - Oct 2018 (2 years 1 month)

Delivered multi-million projects, managed project teams, and served as a solution architect for digital transformation initiatives, ensuring timely project completion.

Project Management Solution Architecture Digital Transformation Vendor Management Customer Engagement Go To Market Strategy Technical Leadership

Regional Solution Consultant-APAC

SERVION GLOBAL SOLUTIONS PTE LTD

Mar 2013 - Sep 2016 (3 years 6 months)

Managed presales opportunities across ASEAN, led technical engagements, and developed proposals to win new business while supporting sales strategies.

Technical Engagements Proposal Development Demand Generation Sales Strategy