Somaiah Mohan
@somaiahmohan
Customer support at Accenture, supporting Verizon Wireless and Radiant Blue Cross Blue Shield of Arizona.
IndiaWhat I'm looking for
At Accenture, I currently provide customer support for the Verizon Wireless project and work as floor support. I also currently work with Radiant Blue Cross Blue Shield of Arizona.
Before Accenture, I worked in customer support on Flipkart’s Social Media Team and as a game tester and customer support representative on Telligent’s Small Giants Games project.
I worked at Virdavan Stay inn for 1 year and 8 months. My hospitality training included Taj Falaknuma Palace and F and B Service at Heritage Resorts.
I graduated from T JOHN COLLEGE with a Bachelor of Hotel Management. I’ve also taken part in workshops on beer, Italian cuisine, and wine processing and tasting.
Experience
Work history, roles, and key accomplishments
Customer Support and Floor Support
Currently working on the Verizon Wireless project as Customer Support and also as Floor Support, assisting with customer inquiries and floor operations.
Customer Support
Radiant Blue Cross Blue Shield of Arizona
Currently working as Customer Support for Radiant Blue Cross Blue Shield of Arizona, handling customer service duties.
Customer Support
Flipkart
Worked in the Social Media Team as Customer Support, handling customer queries and providing support.
Game Tester and Customer Support
Telligent
Worked on the project Small Giants Games as a Game Tester and Customer Support, testing games and assisting customers.
Education
Degrees, certifications, and relevant coursework
T John College
Bachelor of Hotel Management, Hotel Management
2012 - 2017
Pursued a Bachelor of Hotel Management degree from T John College, affiliated with Bangalore University, graduating in 2017.
Sri Sardarsingh Inter College
2nd PUC, General Studies
Grade: 62%
Completed 2nd PUC under the State Syllabus in 2012 with 62%.
St. Michael's High School
10th Standard, General Studies
Grade: 46%
Completed 10th standard under the State Syllabus in 2010 with 46%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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