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Solange Fecci

@solangefecci

Education program coordinator at KIK Innovation Ltd. who supported ICT Diploma learners and coordinated student engagement for cohorts of up to 120.

Australia

Message

What I'm looking for

I'm interested in opportunities across Student & Customer Success, Program Coordination, Training Operations, and Education Administration.

At KIK Innovation Ltd., I supported the administration and delivery of ICT Diploma programs, helping learners through enrolment, onboarding, attendance, and progression. I also administered student records and learning systems and conducted LLN assessments.

At 42 Adelaide, I coordinated admissions and support for cohorts of up to 120 students and organised community events for 100+ participants. As a Teaching Assistant for ServiceNow NextGen, I supported more than 11 technical bootcamp cohorts across Australia and APAC.

Experience

Work history, roles, and key accomplishments

Administrative and Training Officer

KIK Innovation Ltd

Apr 2024 - Nov 2025 (1 year 7 months)

Supported the administration and delivery of ICT Diploma programs within the Australian VET sector, contributing to positive learner experiences across the student lifecycle.
Key achievements and responsibilities:
• Provided student-facing support across enrolments, onboarding, attendance monitoring, learner progression, and student enquiries.
• Managed LMS administration and student records using

Administrative and technical support officer

42 Adelaide

Apr 2024 - Jun 2025 (1 year 2 months)

Supported student admissions, onboarding, program delivery, and engagement activities at 42 Adelaide, working with diverse student cohorts in a collaborative and inclusive learning environment.

Key responsibilities and achievements:

- Coordinated admissions, onboarding, and student support for cohorts of up to 120 students.
- Organised student engagement activities and community events for 100+

Teaching Assistant

ServiceNow

Feb 2023 - Mar 2025 (2 years 1 month)

Teaching Assistant for ServiceNow NextGen bootcamp.
Supported the delivery of ServiceNow NextGen technical bootcamp programs across Australia and the Asia-Pacific region, helping students develop practical technology skills in collaborative learning environments.

Key responsibilities included:

• Assisted students during training sessions by providing guidance with learning activities, exercises,