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Sohini Biswas

@sohinibiswas

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Operations and digital marketing intern at Pakwaan House who managed e-commerce listings and created Canva promotions.

India

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At Pakwaan House, I managed e-commerce product listings, writing descriptions and handling pricing and categorization. I also designed marketing banners and promotional posts using Canva.

At Zupain, I researched high-demand sellers for platform onboarding and used Apollo.io, Justdial, and LinkedIn to build outreach pipelines. I also created LinkedIn carousels and Meta ad creatives.

At Squadstack, I led a team of telecallers that exceeded monthly lead generation targets by 15, while resolving customer queries. At Mekyek, I made outbound calls and maintained customer records.

Experience

Work history, roles, and key accomplishments

Operations & Digital Marketing Intern

Pakwaan House

Nov 2025 - Feb 2026 (3 months)

Managed e-commerce product listings, including writing descriptions, pricing, and categorization. Designed marketing banners and promotional posts using Canva to enhance brand visibility.

Ecommerce Product Listing Canva Marketing Coordination

Operation & Market Research Intern

Zupain

Feb 2025 - Jun 2025 (4 months)

Researched and identified niche high-demand sellers for platform onboarding. Conducted lead research via Apollo.io, Justdial, and LinkedIn to build outreach pipelines.

Market Research Lead Generation Apollo.Io JustDial LinkedIn Talent Acquisition Canva Meta Ads

Customer Support Executive

Mekyek

Dec 2024 - Jun 2025 (6 months)

Executed outbound calls to generate leads and explain service offerings to potential clients. Maintained accurate call records and customer databases to ensure data integrity.

Outbound Calling Lead Generation Customer Service Data Management

Customer Support Executive & Team Manager

Squadstack

Jun 2024 - Nov 2024 (5 months)

Led a team of 10+ telecallers to exceed monthly lead generation targets by 15%. Resolved complex customer queries while maintaining strict quality and efficiency standards.

Team Management Lead Generation Customer Support Quality Assurance