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Sohila Khaled

@sohilakhaled1

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Operations Coordinator at YES ATLAS (Modarby), supporting instructors and streamlining educational workflows.

Egypt

Message

At YES ATLAS (Modarby), I coordinate day-to-day platform operations, support instructors, and schedule lessons.

I provide administrative support by maintaining educational records and facilitating communication among instructors, students, and technical teams.

I monitor platform workflows and instructor activity to support timely lesson delivery and adherence to academic calendars. I also respond to instructor inquiries and help improve instructional workflows.

Previously, I supported customers, candidates, and sales campaigns at Pyramakerz Technologies, Vallo Scooters, and Ema Cosmetic Company. I hold a B.Sc. in Accounting from Alexandria University and am fluent in Arabic and English.

Experience

Work history, roles, and key accomplishments

Current

Operations Coordinator

Current

YES ATLAS (Modarby)

Mar 2024 - Present (2 years 7 months)

Coordinate day-to-day platform operations, support instructors and lesson scheduling, and provide administrative support. Monitor workflow and instructor activity to ensure timely lesson delivery and compliance with policies.

Operations Coordination Administrative Support Scheduling Communication Skills Documentation Quality Assurance Process Improvement

Customer Care Representative

Pyramakerz Technologies

Aug 2023 - Mar 2024 (7 months)

Managed communication via WhatsApp, Facebook, and Instagram, offering support and moderating inquiries. Filtered CVs, responded to candidate messages, and coordinated interviews as part of the hiring process.

Customer Support Social Media Management Communication Skills Interview Coordination Candidate Screening