
Sofia Roussou
@sofiaroussou
Product Manager at OTE S.A. shaping B2B services launches with customer-focused positioning and sales content.
What I'm looking for
At OTE S.A., I co-led the evolution and launch of a B2B converged services proposition, connecting loyalty-oriented benefits with a clear commercial value story. I developed customer-facing content and sales presentations to help explain the proposition and support go-to-market activity.
Earlier, as a Business Analyst / Commercial Specialist (B2B Solutions) at OTE S.A., I translated business objectives and customer needs into functional requirements for complex B2B services. I also analyzed product and operational data and coordinated UAT and release-readiness activities.
Experience
Work history, roles, and key accomplishments
Product Manager
OTE S.A. (Hellenic Telekom)
Mar 2022 - Present (4 years 7 months)
Co-led the evolution and launch of a B2B converged services proposition with a loyalty-oriented benefits experience and a clear commercial value story. Collaborated across Commercial, Marketing Communications, CRM, Digital, IT and Operations to align product propositions, customer journeys, messaging and delivery priorities.
Business Analyst / Commercial Specialist (B2B Solutions)
OTE S.A. (Hellenic Telekom)
Nov 2003 - Feb 2022 (18 years 3 months)
Translated business objectives and customer needs into detailed functional requirements for complex B2B services, bridging commercial and technical teams. Analyzed product, usage and operational data to support commercial insights, solution enhancements and process improvements.
Education
Degrees, certifications, and relevant coursework
National and Kapodistrian University of Athens
MSc, Economics and Management of Telecommunication Networks
MSc in Economics and Management of Telecommunication Networks from the National and Kapodistrian University of Athens, completed in 2011.
Panteion University
BA, Communication, Media & Culture
BA in Communication, Media & Culture with a Journalism specialization from Panteion University, completed in 2005.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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