Sofia Quiroga
@sofiaquiroga
Virtual Assistant seeking remote work in customer service, customer success, translation, or transcription; served customers at Arlington Hotel.
SpainWhat I'm looking for
At Arlington Hotel in Dublin, I served customers in a busy international setting, handling orders and requests and coordinating with the kitchen and floor team.
As co-owner and pastry chef at Acaí Concepción, I prepared baked goods, managed orders and inventory, and assisted customers directly.
I'm studying Business Administration and Modern Languages and Hispanic Philology. My training includes advanced Excel, Power BI, and web design, and I have advanced English (B2).
Experience
Work history, roles, and key accomplishments
Camarera
Arlington Hotel
Jan 2022 - Jan 2025 (3 years)
Provided excellent customer service in a high-volume international environment, managing orders and requests with speed, accuracy, and professionalism. Coordinated with kitchen and service teams to ensure optimal service times and a positive customer experience.
Repostera
Acaí Concepción
Jan 2018 - Feb 2022 (4 years 1 month)
Co-owner of the family business Acaí Concepción, in charge of pastry. Managed orders, inventory control, and direct personalized customer service, resolving queries and ensuring satisfaction.
Education
Degrees, certifications, and relevant coursework
Universidad de Castilla-La Mancha
Intercambio académico — Administración de Empresas, Administración de Empresas
2026 -
Currently participating in an academic exchange in Business Administration.
Universidad Franz Tamayo
Administración de Empresas, Administración de Empresas
2025 -
Currently pursuing a degree in Business Administration.
Universidad Autónoma Gabriel René Moreno
Lenguas Modernas y Filología Hispánica, Lenguas Modernas y Filología Hispánica
2025 -
Currently pursuing studies in Modern Languages and Hispanic Philology.
Instituto Técnico Domingo Savio
Curso de Power BI — Básico a Intermedio, Power BI
Completed a course in Power BI from basic to intermediate level.
Instituto Técnico Domingo Savio
Técnico en Diseño y Creación de Páginas Web, Diseño y Creación de Páginas Web
Completed a technical degree in web design and creation.
Instituto Técnico Domingo Savio
Excel Avanzado, Excel
Completed an advanced Excel course.
Linguaviva Centre
Curso de Inglés — Certificado B2, Inglés
2022 - 2024
Completed an English course and obtained a B2 certificate.
Colegio Guadalupe fe y Alegría II
Bachiller en Humanidades, Humanidades
2016 - 2021
Completed secondary education with a focus on humanities.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Salary expectations
Job categories
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