Sofia Ferreiros
@sofiaferreiros
Administrative support and customer service professional at Sweet Temptation, handling store operations and customer orders.
SpainWhat I'm looking for
At Parkway Cleaners, I organized and filed documents, coordinated and tracked deliveries, and entered customer records into the computer system. I also handled telephone inquiries and customer issues.
At Kiki Empanadas, I managed orders and cash and card payments using Clover POS. I also monitored inventory and served customers at the store and food fairs.
At Super Be, I managed orders through a digital point-of-sale system and prepared food and specialty coffee for brunch service.
At Sweet Temptation, I handle payments, track daily sales, and open and close the store independently. I’m seeking remote administrative work.
Experience
Work history, roles, and key accomplishments
Sales Associate
Sweet Temptation
Jul 2026 - Present (3 months)
Handles cash register operations and payments, tracks daily sales, opens and closes the store independently, and provides in-person customer service.
Kitchen Assistant · Barista · Server
Super Be
Mar 2026 - Jul 2026 (4 months)
Provided table service and managed orders using a digital point-of-sale system. Prepared and plated food for high-volume brunch service and made specialty coffee and beverages.
Customer Service and Order Management
Kiki Empanadas
Nov 2024 - Nov 2025 (1 year)
Managed orders and payments using Clover POS, organized inventory, served 80-100 customers daily, and managed social media to build customer loyalty.
Reception and Administrative Support
Parkway Cleaners
May 2023 - Nov 2024 (1 year 6 months)
Organized and filed documents, coordinated deliveries, welcomed customers, entered records into computer systems, and resolved customer issues and telephone inquiries.
Education
Degrees, certifications, and relevant coursework
HubSpot
HubSpot Sales Software Certification, Sales
Sales Software Certification in progress.
Horizon High School
High School Diploma, General Studies
2021 - 2023
Earned a High School Diploma from Horizon High School.
Food Handler Certificate
Food Handler Certificate, Food Safety
Certification in food handling.
Valencia College
Coursework, Business Administration
2023 - 2025
Pursued Business Administration coursework; degree not completed.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Salary expectations
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