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Snothando Mhlwazi

@snothandomhlwazi

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Customer support enthusiast with a passion for education.

South Africa

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What I'm looking for

I am looking for a long-term remote opportunity that allows me to leverage my passion for education and gain more experience in support roles.

My name is Snothando Mhlwazi, and I am a highly resourceful and creative individual with a strong passion for customer support and education. I have experience working in both school and office environments, where I have honed my skills in providing exceptional support to both teachers and students. My goal-driven approach allows me to thrive in roles that require adaptability and organization.

Throughout my career, I have worked as a teaching assistant, where I supported teachers in the classroom by preparing materials and providing one-on-one tutoring to students. Additionally, my experience as a medical receptionist has equipped me with excellent communication skills and the ability to cater to diverse needs. I am currently pursuing a BSc in Economics and Statistics, which further enhances my analytical skills and understanding of data.

Experience

Work history, roles, and key accomplishments

Teaching Assistant

St Denis Junior School

Feb 2022 - Jun 2023 (1 year 4 months)

Supported teachers and students in the classroom by providing assistance to ensure all learners received necessary attention. Aided in lesson planning, prepared materials, and assessed learner progress while offering one-on-one support to struggling students.

Classroom Support Lesson planning Assessments

Medical Receptionist

Dr Boateng’s Medical Practice

Mar 2020 - Jan 2022 (1 year 10 months)

Provided friendly and welcoming service to patients, scheduled appointments, performed clerical duties, and managed health insurance and billing. Oversaw medical supplies inventory and maintained a clean office environment.

Scheduling Clerical Health Insurance Inventory Management Administrative Support

HR Intern

Finbond Mutual Bank

Apr 2019 - Oct 2019 (6 months)

Assisted in day-to-day HR activities including updating employee records, screening resumes, scheduling interviews, and posting job advertisements. Helped organize company events.