Snoop SnoopSS
Open to opportunities

Snoop Snoop

@snoopsnoop

Dedicated customer service representative with a strong tech background.

Philippines

What I'm looking for

I am seeking a role that allows me to utilize my customer service skills while offering opportunities for growth and learning in a supportive environment.

I am a dedicated and hardworking individual with a strong background in customer service and technology. My experience spans various roles where I have honed my skills in assisting clients, particularly in the cryptocurrency sector. I pride myself on being a good timekeeper and a fast learner, always eager to acquire new skills and knowledge.

Throughout my career, I have worked in dynamic environments, providing support to clients in online casino platforms and cryptocurrency trading. My role as a Team Leader at Lucky Fortune Shuangma allowed me to not only assist clients but also train new employees, ensuring they were well-versed in the procedures of buying crypto assets. I believe that effective communication and a friendly demeanor are key to resolving issues and enhancing customer satisfaction.

With a Bachelor of Science in Information Technology, I possess a solid foundation in programming and computer literacy. I am proficient in Microsoft Office applications and have experience in data encoding and website management. I am looking forward to leveraging my skills and experiences in a challenging new role.

Experience

Work history, roles, and key accomplishments

BI

Customer Service Representative

Brickhart Technology Incorporated

May 2022 - Nov 2022 (6 months)

Identified and engaged potential clients interested in cryptocurrency investments, explaining platform benefits. Provided comprehensive support to clients navigating trading and mining platforms.

LS

Customer Service Representative/Team Leader

Lucky Fortune Shuangma

Mar 2020 - Oct 2021 (1 year 7 months)

Assisted clients with purchasing crypto assets like USDT and guided them through crypto trading procedures. Trained new employees on crypto asset acquisition and familiarization with crypto exchanges.

Education

Degrees, certifications, and relevant coursework

CC

Cavite State University Carmona Campus

Bachelor of Science, Information Technology

Studied Information Technology, gaining proficiency in Microsoft Word, Excel, and PowerPoint. Developed programming skills in Visual Basic, C++, and JAVA.

GS

General Mariano Alvarez Technical High School

High School Diploma, General Studies

Completed high school education.

Tech stack

Software and tools used professionally

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