sneha umachagi

SU

Looking for a job

sneha umachagi

@snehaumachagi

Assistant Manager at VOIS supporting L2/L3 environments across release, change, and IT operations.

At VOIS, I work in L2/L3 support, translating business requirements into technical solutions and handling environment, incident, change, and release management.

I also support production operations, including database refreshes, OS upgrades, and backup and restoration activities using BRMS. My background includes ITIL processes, Azure, C, and C++.

Experience

Work history, roles, and key accomplishments

VO

Assistant Manager

VOIS

Managed environment, incident, change, release, and deployment processes. Handled user management, job scheduling, and system maintenance including backups and performance optimization.

Education

Degrees, certifications, and relevant coursework

JE

Jain College of Engineering

Bachelor of Technology, Electrical and Electronics Engineering

2011 - 2017

Grade: 59.64%

Pursued a Bachelor of Technology in Electrical and Electronics Engineering, achieving an aggregate of 59.64%.

MI

Microsoft

AZ-900, Cloud Fundamentals

Earned the AZ-900 certification on 23rd April 2021.

Tech stack

Software and tools used professionally

Jira

C++

C

Confluence

Checkmk

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

150k+ INR

Job categories

Assistant Manager

Skills

Environment Management Incident Management Change Management Release Management IT Operations Deployment Management L2 L3 Support ITIL Backup And Recovery BRMS OS Upgrades PTF Installation Data Anonymization Azure C

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