At Accenture, I served as an HR Service Delivery Associate in Employee Relations for the Platinum Project, supporting a major US client. I handled employee queries about compliance, HR policies, payroll, and workforce concerns, and coordinated with payroll, benefits, onboarding, and legal teams to resolve cases.
I documented cases in Workday and ServiceNow, following SLAs, quality standards, and client policies while handling sensitive information. At Nuts Mojo, I screened resumes, coordinated interviews, and supported HR operations and employer branding.
