Smruti ShuklaSS
Open to opportunities

Smruti Shukla

@smrutishukla

Experienced business development professional with a focus on client retention.

India
Message

What I'm looking for

I seek a dynamic role in a growth-oriented company that values innovation and teamwork.

With over 8 years of cross-industry experience, I have honed my skills in business development, client retention, and team management across startups, B2B, and B2C sectors. My journey has been marked by a commitment to driving business growth and fostering lasting relationships. At Scrabble, I led business development initiatives in the finance vertical, successfully onboarding new clients and closing key roles within a tight timeframe.

Previously, as a Team Lead at Newton School, I generated significant revenue while leading a team of 8-10 members. My leadership ensured that we not only met but exceeded sales targets, contributing to the overall success of the team. I have a proven track record of developing and implementing strategies that enhance productivity and operational efficiency, which has been instrumental in driving sales growth.

My experience as a Managing Partner at Pan Am Packers & Movers allowed me to manage nationwide client relations, where I increased annual revenue by 20% while optimizing operations to reduce costs significantly. My diverse background, including international exposure as a Cabin Crew member with Jet Airways, has equipped me with a unique perspective on customer service and operational excellence.

Experience

Work history, roles, and key accomplishments

IF
Current

Volunteer

Isha Foundation

Jul 2019 - Present (6 years)

Engaged in various volunteer activities, contributing to community service and support initiatives.

SC

Networking Business Development

Scrabble

May 2024 - Jun 2024 (1 month)

Led business development and mid-to-senior hiring for the finance vertical, focusing on manufacturing, consumer tech, D2C & startups, and logistics sectors. Drove initiatives to build strong client relationships and successfully onboard new clients.

NS

Team Lead

Newton School

Jan 2022 - Jun 2023 (1 year 5 months)

Provided leadership to a team of 8-10, ensuring timely task completion and exceeding sales targets. Developed strategies that improved productivity and drove significant sales growth.

PM

Managing Partner

Pan Am Packers & Movers

Sep 2019 - Dec 2022 (3 years 3 months)

Managed nationwide client relations, increasing annual revenue by 20% through strategic outreach and optimizing operations to reduce costs by 40%. Oversaw resource allocation and vendor payments.

Education

Degrees, certifications, and relevant coursework

MC

MMK College

Bachelor of Management Studies, Management Studies

2012 - 2015

Activities and societies: Volunteered at Isha Foundation since June 2019.

Completed a Bachelor's in Management Studies, focusing on various aspects of management, including finance, marketing, and human resources.

Tech stack

Software and tools used professionally

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Smruti Shukla - Volunteer - Isha Foundation | Himalayas