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Smitha Kumaran

@smithakumaran

HR professional with 10+ years delivering strategic talent, compliance, and performance improvements.

India
Message

What I'm looking for

I’m seeking an HR role where I can drive strategic talent, performance, and retention through strong stakeholder management, compliance, and process transformation. I value integrity, measurable outcomes, and an environment that supports hybrid work.

I’m a highly driven, visionary, and transformative HR professional with “over 10+ years of relevant experience” delivering Human Resource Management across renowned public sector organizations in India. As a “Certified HR Professional,” I advise senior management on strategic initiatives spanning cost efficiencies, “remuneration & benefits,” recruitment, staff training, and change management.

I focus on performance management and retention, using “best practice compliance methodologies” to support growth and stability. I bring “superior negotiation skills” and strong stakeholder influence across employees, unions, government authorities, and regulatory bodies—so outcomes like industrial relations improvements and smoother transitions are sustainable, not temporary.

In my recent and prior roles, I’ve led meaningful transformations: SA8000 certification support and awareness for 500+ employees, PoSH case resolution while strengthening a “safe place to work,” attendance improvement from 93% to 99%, and “Digital Transformation” that digitized 5K personnel files to reduce manual effort and improve decision-making backed by HR analytics. I’m now “Open for hybrid opportunities,” and I bring an execution mindset grounded in integrity, compassion, and measurable business impact.

Experience

Work history, roles, and key accomplishments

Steel Authority of India Limited (SAIL) logoSS

Assistant Manager, Personnel

Steel Authority of India Limited (SAIL)

Jun 2011 - Aug 2017 (6 years 2 months)

Managed employee welfare, engagement, industrial relations, manpower planning, and compliance for Durgapur Steel Plant (2K industrial workers; team of 50). Improved productivity from 45 to 90 ton per man per year, increased attendance from 93% to 99%, digitized 5K personnel files, and supported PoSH resolution of 4 cases while contributing to ₹42Cr turnover improvement for the Wheel & Axle Plant.

Power Grid Corporation of India Limited (PGCIL) logoPP

Junior Officer, HR

Power Grid Corporation of India Limited (PGCIL)

Oct 2010 - May 2011 (7 months)

Led recruitment, training coordination, policy formulation, and compliance activities to position PGCIL as an employer of choice. Improved Great Place to Work employee satisfaction score by 10%, reduced policy gaps by 20% and legal risks by 15%, cut training administration overhead by 30%, and supported national talent acquisition with standardized assessment processes.

Mahanagar Telephone Nigam Limited (MTNL) logoMM

Assistant Manager, HR

Mahanagar Telephone Nigam Limited (MTNL)

Nov 2005 - Apr 2009 (3 years 5 months)

Managed HR policies and manpower planning across nine Mumbai zones, including liaison with state agencies for two union elections. Improved new-hire retention by 20% within six months, reduced compliance-related issues by 20%, decreased policy-related queries by 40%, and implemented online communication and onboarding standardization.

Education

Degrees, certifications, and relevant coursework

UD

Udemy

Social Media Recruitment for Human Resource Professionals, Recruitment

2024 - 2024

Completed “Social Media Recruitment for Human Resource Professionals” (2024) on Udemy.

LI

LinkedIn

Embracing Unexpected Change, Professional Development

2024 - 2024

Completed the course “Embracing Unexpected Change” (2024) on LinkedIn.

OM

Office Master

Foundations of Microsoft Power BI, Data Analytics

2024 - 2024

Completed “Foundations of Microsoft Power BI” (2024) with Office Master.

GL

Great Learning

ChatGPT for HR, Human Resources (HR)

2024 - 2024

Completed the course “ChatGPT for HR” (2024) with Great Learning.

UD

Udemy

Designing the Employee Experience: Global Corporate Strategy, Employee Experience

2024 - 2024

Completed “Designing the Employee Experience: Global Corporate Strategy” (2024) on Udemy.

II

Indian Society for Training and Development (ISTD)

Diploma in Training and Development, Training and Development

2020 - 2020

Completed a Diploma in Training and Development in 2020 at the Indian Society for Training and Development (ISTD), Delhi.

GS

Guru Nanak Institute of Management Studies

Post Graduate Diploma in Business Administration – HR, Human Resources (HR)

2005 - 2005

Completed a Post Graduate Diploma in Business Administration – HR at Guru Nanak Institute of Management Studies in 2005.

SN

SIES College of Commerce, Nerul

Bachelor of Management Studies, Management Studies

2003 - 2003

Completed a Bachelor of Management Studies at SIES College of Commerce, Nerul in 2003.

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