SW
Open to opportunities

Skylar Wilhoite

@skylarwilhoite

Versatile DevOps and Cloud Support Specialist with 9 years of experience.

United States

What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my skills in DevOps and cloud technologies to drive impactful results.

I am a versatile DevOps and Cloud Support Specialist with over 9 years of experience in the healthcare, logistics, and customer service sectors. My expertise lies in leveraging cloud technologies and automation tools to streamline workflows and drive results in fast-paced environments. I have a proven track record of leading cross-functional teams and optimizing processes to enhance service quality and efficiency.

Throughout my career, I have successfully reduced onboarding time by 25% and improved patient compliance through data-driven education initiatives. My experience as a Dispatch Manager allowed me to cut delays by 40% and maintain a 98% on-time delivery rate by effectively coordinating schedules across multiple states. I am passionate about using technology to solve complex problems and enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

AL
Current

Health Care Specialist

Alorica

Sep 2024 - Present (9 months)

Reduced onboarding time by 25% through process optimization. Increased patient compliance by implementing data-driven education improvements. Used feedback tools to adapt workflows and enhance service quality.

NS

Director of Operations

Number One Fan Sports

Jan 2016 - Nov 2022 (6 years 10 months)

Reduced inventory shrinkage by 60% through automation and SOPs. Tripled order fulfillment speed with redesigned workflows. Led cross-department teams to drive operational efficiency and customer satisfaction.

Education

Degrees, certifications, and relevant coursework

ES

Edmond Santa Fe High School

High School Diploma, General Studies

Completed a comprehensive curriculum covering various academic subjects. Developed foundational knowledge and skills essential for further education and career paths.

Tech stack

Software and tools used professionally

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Skylar Wilhoite - Health Care Specialist - Alorica | Himalayas