Sketch FamSF
Open to opportunities

Sketch Fam

@sketchfam

Experienced Systems Officer with expertise in electrical engineering and technical support.

Saint Kitts and Nevis

What I'm looking for

Seeking a challenging role in IT that leverages my technical skills and experience to contribute to organizational success and growth.

I am a dedicated professional with a strong background in electrical and electronics engineering, complemented by extensive experience in systems administration and technical support. My academic journey includes a Diploma in Electrical and Electronics Engineering from Clarence Fitzroy Bryant College and a DELF diploma in French language studies from Alliance Français.

Professionally, I have served as a Systems Officer at Caribbean Credit Card Corporation Ltd., where I managed user accounts, performed end-of-day processing, and ensured system reliability. My prior roles include Network/Repair Technician and Sales Representative, where I honed my skills in network troubleshooting, hardware maintenance, and customer service.

I am passionate about leveraging my technical expertise to drive efficiency and support organizational growth. My diverse experience has equipped me with a unique ability to adapt to various environments and contribute effectively to team objectives.

Experience

Work history, roles, and key accomplishments

CL

Systems Officer

Caribbean Credit Card Corporation Ltd

Feb 2016 - Oct 2021 (5 years 8 months)

Managed user accounts across multiple platforms, handled helpdesk queries, and ensured the smooth operation of online systems. Responsible for data backup and configuration of client POS systems.

SL

Sales Representative

SpeedTech Energy St. Kitts Ltd.

Sep 2013 - Oct 2015 (2 years 1 month)

Demonstrated and sold portable solar products, conducted online marketing, and facilitated customer transactions for solar energy solutions.

SM

Network / Repair Technician

St. Kitts Office Machines

Aug 2010 - Aug 2013 (3 years)

Provided repair services for office equipment, including printers and photocopiers, and handled network troubleshooting and connectivity setups.

Education

Degrees, certifications, and relevant coursework

AF

Alliance Français

DELF Diploma, French Language Studies

2013 - 2013

Completed the DELF Diplôme d'études en langue française, which certifies proficiency in the French language.

Clarence Fitzroy Bryant College logoCC

Clarence Fitzroy Bryant College

Diploma, Electrical and Electronics Engineering

2008 - 2010

Earned a Diploma in Electrical and Electronics Engineering, focusing on technical and vocational studies.

WS

Washington Archibald High School

High School Diploma, General Education

2003 - 2008

Completed secondary education with a focus on subjects including Physics, Caribbean History, and Information Technology.

Tech stack

Software and tools used professionally

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Sketch Fam - Systems Officer - Caribbean Credit Card Corporation Ltd | Himalayas