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Janettlle Grant

@janettllegrant

Immigration Officer at St. Kitts & Nevis Immigration Department, processing sensitive documentation and maintaining confidential records.

Saint Kitts and Nevis

Message

What I'm looking for

I’m seeking a full-time remote opportunity in administration, customer or client support, operations, documentation, compliance support, or executive assistance.

At St. Kitts & Nevis Immigration Department, I maintain confidential files and databases and process immigration documentation while protecting sensitive information and meeting legal and procedural requirements.

I handle time-sensitive requests and coordinate with internal stakeholders to support efficient service delivery. I also communicate with customers and colleagues about documentation, procedures, and service requirements.

My earlier experience includes customer service and store operations at Harper’s Bookstore and Castaway, and assisting with administrative and receptionist duties at Sagicor. I’m pursuing a BA in Accounting through the University of the West Indies – Global Campus.

Experience

Work history, roles, and key accomplishments

Current

Immigration Officer

Current

St. Kitts & Nevis Immigration Department

Dec 2019 - Present (6 years 10 months)

Maintain confidential files and databases, process immigration documentation, and handle time-sensitive requests while coordinating with internal stakeholders. Provide clear communication and support day-to-day administrative operations in a regulated environment.

Confidential Records Management Database Management Documentation Preparation Data Entry Microsoft Office Stakeholder Communication Time Sensitive Request Handling Process Compliance Problem Solving Interpersonal Skills

Store Associate

Harper's Bookstore

Nov 2019 - Nov 2019 (0 months)

Supported customers and day-to-day store activities, contributing to efficient service and a positive customer experience.

Customer Service Store Operations

Part-Time Store Associate

Castaway

Oct 2019 - Nov 2019 (1 month)

Provided customer service and supported store operations while responding to customer needs.

Customer Service Store Operations

Intern – Administrative & Receptionist Duties

Sagicor

Dec 2016 - Dec 2016 (0 months)

Assisted with administrative and receptionist duties in a professional office environment.

Administrative Support Receptionist Duties

Education

Degrees, certifications, and relevant coursework

University of the West Indies – Global Campus

Bachelor of Arts, Accounting

Currently pursuing a BA in Accounting through the UWI Global Campus.

Clarence Fitzroy Bryant College

CAPE, Business and General Studies

2017 - 2019

Completed CAPE units in Management of Business, Entrepreneurship, Communication Studies, Integrated Mathematics, Caribbean Studies, and Sociology.

Cayon High School

CSEC, General Secondary Education

2012 - 2017

Completed CXC CSEC subjects including Principles of Business, Principles of Accounts, English A, Mathematics, and Electronic Document Preparation and Management.