Open to opportunities

Siza Maqidlana

@sizamaqidlana

Message

Dedicated customer service professional with strong sales and management skills.

South Africa

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dedicated customer service professional with extensive experience in sales and management. Over the past five years, I have honed my skills at Gwebilanga Butcher and Elite Car Rental, where I consistently provided exceptional service while managing customer inquiries and transactions. My ability to maintain accurate records and conduct regular stocktakes has ensured minimal discrepancies and efficient operations.

In my recent role at Credico, I excelled in generating new business leads and converting them into sales opportunities. I take pride in building strong relationships with clients, understanding their needs, and delivering tailored solutions. My collaborative approach with cross-functional teams has driven customer satisfaction and contributed to achieving business objectives.

Experience

Work history, roles, and key accomplishments

Sales Representative

Credico

Jan 2025 - Jul 2025 (6 months)

Generated new business leads and converted them into sales opportunities, consistently meeting or exceeding monthly sales targets. Built and maintained strong relationships with existing clients, identifying and meeting their needs to drive repeat business and referrals.

Lead Generation Sales Client Relationship Management Product Demonstrations CRM Software

Car Rental Agent

Elite Car Rental

Jan 2020 - Dec 2023 (3 years 11 months)

Managed customer reservations, bookings, and cancellations, ensuring accuracy and efficiency. Provided exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.

Customer Service Reserving Logistics Coordination Record keeping Team Collaboration

Butcher Assistant

Gwebilanga Butcher

Jan 2018 - Dec 2020 (2 years 11 months)

Managed cash transactions accurately and efficiently, providing excellent customer service to clients. Processed sales, handled customer inquiries, and resolved issues in a professional manner.

Customer Service Sales Inventory Management Teamwork

Education

Degrees, certifications, and relevant coursework

Walter Sisulu University

Bachelor of Arts, Humanities

Studied Humanities within the Faculty of Humanities, Social Sciences & Law. Gained a comprehensive understanding of various social and cultural aspects.