Siwe Mgqalelo

Engaged with Northern Cape public school government bodies and headmasters to become a preferred supplier for schools' requirements. Developed a strategic sales campaign that increased product line annual revenue by 1000%.

Drove to pick up Bolt clients from respective pick-up zones to their specified destinations using the Bolt Driver mobile app. Communicated with Bolt Driver support personnel regarding irregular trip pick-up zones and destinations.

Conducted unannounced site audit inspections at car dealerships for a major South African bank as an independent contractor. Captured information obtained from site audits and submitted accurate vehicle inspection information.

Drove to different client sites to support and upgrade IT infrastructure (hardware and software). Liaised with Standard Bank IT department to report implementations required and completed.

Performed telesales for a PPI campaign, servicing a United Kingdom client base.

Engaged with KZN Municipalities and registered Gijima as a preferred vendor. Developed a strategic model around local government and generated new business through cold calling and market intelligence.

Welcomed guests in the restaurant while suggesting food and beverage preferences.

Assisted students in strategic writing across different disciplines and guided them to meet objectives set by educators.

Captured medical aid client data from pharmacies to invoice medical aid companies. Supervised data capturers to ensure deadline targets were met and liaised with medical aid companies.

Worked in the Irregularities Office with the Deputy Centre Manager and Union Representatives. Assisted with typing departmental communication and capturing daily irregularities data.

Served as Deputy Vice Chair of a university poetry writing and performing movement, ensuring goals and objectives were communicated clearly and followed by members.

Completed the Level 1 AI Foundations for Linguists Certification at Oneforma in 2026.

Completed the Level 2 AI-assisted Localization and Multilingual AI / LLM Training Certification at Oneforma in 2026.

Completed the Cosmos Labeling & Transcription Certification at Oneforma in 2026.

Completed the Benjamin Localization Orientation Certification at Oneforma in 2026.

Completed a course in MySQL from Scratch for Data Science and Analytics at Adams Academy in 2024.

Completed a course in Basic Data Entry and Management at Educourse in 2024.

Completed a Level 3 Diploma in Marketing from Adams Academy in 2024.

Completed a short course in Marketing and Digital Marketing at the University of the Free State in 2023.

Bachelor of Commerce in Management Information Systems from the University of Zululand, completed from 2004 to 2009.