I've supported Salesforce CRM quality at NCORE Technology for Johnson & Johnson and Groupon, designing and executing 550+ test cases, logging 350+ defects, and validating 400+ REST API endpoints with Postman.
For Johnson & Johnson, I helped deliver zero critical production defects across Sales Cloud and Service Cloud releases by testing lead management, campaigns, accounts, opportunities, and integrations. I bring a Pharmacy background to regulated healthcare and pharmaceutical CRM testing, with hands-on experience in Agile delivery, JIRA, HP ALM, Azure Boards, SOQL, and Provar.
