Looking for a job

Timothy Ngonidzashe Majero

@sir_timmyn

Digital Marketer & E-commerce VA. I drive conversions and scale brands through data-backed strategies and streamlined operations.

Zimbabwe

Message

What I'm looking for

I seek remote roles where I can use my customer support and technical troubleshooting skills, work flexible hours, and grow in client-facing responsibilities within a collaborative, process-driven team.

I bridge the gap between high-level strategy and the daily execution tech startups and e-commerce brands need to scale. My expertise includes:

Marketing: Managing social media growth, email campaigns, and SEO-driven content that turns leads into customers.
Operations: Expertly handling Shopify store management, order fulfillment, and customer success.
Startup Growth: Streamlining workflows using Notion, Trello, and Slack to increase team efficiency.

I am a proactive problem-solver accustomed to the fast-paced nature of remote work and global time zones. I don’t just manage tasks; I optimize systems to help your business grow. I’m ready to handle your operational "heavy lifting" so you can focus on the big picture. Let’s scale together!

Experience

Work history, roles, and key accomplishments

Current

Remote Support Specialist

Current

Self Employed

Jan 2023 - Present (3 years 1 month)

Managed remote customer inquiries and coordination tasks, linked Chinese suppliers with local customers as a marketing affiliate, and coordinated orders while supporting clients throughout the decision process.

Remote Support Affiliate Communication Coordination Technical Troubleshooting

Consultant

New Season Farming Solutions

Jan 2018 - Dec 2023 (5 years 11 months)

Advised customers on farming inputs and product usage, provided after-sales support and order processing, and built customer relationships through follow-ups and clear communication.

Customer Support Agricultural Consulting Order Processing Client Relationship Management Documentation Communication

Customer Consultant

Econet Wireless Zimbabwe

Jan 2012 - Dec 2015 (3 years 11 months)

Assisted customers with account issues, service activation, and billing inquiries while resolving complaints to meet service quality standards and maintaining accurate customer records in a high-volume environment.