Open to opportunities

Siphamandla Zungula

@siphamandlazungula

Message

I build engaging learner programmes and support cross-border e-commerce operations.

South Africa

Message

What I'm looking for

I'm looking for a role where I can deliver engaging learning programmes, support learner development, and apply my e-commerce and international trade experience while continuing to grow professionally.

I've facilitated learner recruitment, onboarding, diagnostic assessments, curriculum delivery, coaching, and assessment administration at RCL Foods. I maintain accurate compliance, attendance, progress, and achievement records while creating inclusive learning environments.

As an Alibaba China e-Commerce Exchange Student, I've supported international orders, shipment tracking, online campaigns, product listings, consumer research, customer service, and cross-border trade documentation.

Experience

Work history, roles, and key accomplishments

e-Commerce Exchange Student

Alibaba China

May 2024 - May 2025 (1 year)

Supported customer orders, tracking shipments, and international logistics. Assisted in creating online campaigns and managing social media content for global visibility.

Customer Service Logistics Social Media Market Research International Trade

Learning and Development Facilitator

RCL Foods

Dec 2019 - Aug 2023 (3 years 8 months)

Facilitated recruitment, enrolment, and onboarding of new learners. Delivered orientation programmes and curriculum content, and provided coaching and mentoring to learners.