SM
Open to opportunities

Sinethemba Mbambo

@sinethembambambo

Confident service advisor with strong people and communication skills.

South Africa

What I'm looking for

Seeking a challenging role that utilizes my exceptional customer service skills, strong communication abilities, and proficiency in payment processing and data entry.

As a dedicated and results-driven service advisor, I have consistently demonstrated my ability to provide exceptional customer service, effectively communicate with customers of all ages and backgrounds, and efficiently process transactions. With a strong grasp on internet technology and a tenacious attitude towards problem-solving, I have successfully resolved customer queries and maintained balanced department finances.

Throughout my professional experience, I have honed my skills in customer service, payment processing, and data entry. I am confident in my ability to work well under pressure, multitask, and maintain a positive attitude in fast-paced environments. My experience in retail sales has also equipped me with the skills to effectively communicate with customers, process transactions, and maintain a clean and organized store environment.

In addition to my professional experience, I have also pursued education in fashion designing and digital marketing. I am passionate about fashion design and have developed strong skills in garment construction, textiles, fashion illustration, and design theory. My education in digital marketing has also provided me with the knowledge to successfully sell products online, generate additional income, and optimize my online presence.

Experience

Work history, roles, and key accomplishments

CA
Current

Service Advisor

CCI South Africa

Jun 2022 - Present (2 years 11 months)

Escalated incidents to remain compliant with company's standard procedures and processes. Prepared servicing invoices and processed payments to maintain balanced department finances.

YU

Retail Sales Representative

Yuppiechef.com

Nov 2021 - Dec 2022 (1 year 1 month)

Demonstrated strong communication skills, effectively communicating with customers of all ages and backgrounds. Assisted customers with making payments and selecting the right products, ensuring a positive shopping experience.

CA

Customer Service Representative

CCI South Africa

Jul 2021 - Jun 2022 (11 months)

Provided exceptional customer service to customers, assisting with their online order placements, order tracking, payments processing, and order cancellations.

Education

Degrees, certifications, and relevant coursework

Sinethemba hasn't added their education

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Tech stack

Software and tools used professionally

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Sinethemba Mbambo - Service Advisor - CCI South Africa | Himalayas