Sinethemba Mbambo
@sinethembambambo
Confident service advisor with strong people and communication skills.
What I'm looking for
As a dedicated and results-driven service advisor, I have consistently demonstrated my ability to provide exceptional customer service, effectively communicate with customers of all ages and backgrounds, and efficiently process transactions. With a strong grasp on internet technology and a tenacious attitude towards problem-solving, I have successfully resolved customer queries and maintained balanced department finances.
Throughout my professional experience, I have honed my skills in customer service, payment processing, and data entry. I am confident in my ability to work well under pressure, multitask, and maintain a positive attitude in fast-paced environments. My experience in retail sales has also equipped me with the skills to effectively communicate with customers, process transactions, and maintain a clean and organized store environment.
In addition to my professional experience, I have also pursued education in fashion designing and digital marketing. I am passionate about fashion design and have developed strong skills in garment construction, textiles, fashion illustration, and design theory. My education in digital marketing has also provided me with the knowledge to successfully sell products online, generate additional income, and optimize my online presence.
Experience
Work history, roles, and key accomplishments
Service Advisor
CCI South Africa
Jun 2022 - Present (2 years 11 months)
Escalated incidents to remain compliant with company's standard procedures and processes. Prepared servicing invoices and processed payments to maintain balanced department finances.
Retail Sales Representative
Yuppiechef.com
Nov 2021 - Dec 2022 (1 year 1 month)
Demonstrated strong communication skills, effectively communicating with customers of all ages and backgrounds. Assisted customers with making payments and selecting the right products, ensuring a positive shopping experience.
Customer Service Representative
CCI South Africa
Jul 2021 - Jun 2022 (11 months)
Provided exceptional customer service to customers, assisting with their online order placements, order tracking, payments processing, and order cancellations.
Education
Degrees, certifications, and relevant coursework
Sinethemba hasn't added their education
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