
Simon Ricketts
@simonricketts
I build data products, analytics teams and measurement systems that turn commercial priorities into better decisions.
What I'm looking for
I lead Growth Intelligence at Merlin Entertainments, shaping trading performance and marketing effectiveness across global eCommerce, on-site and third-party channels. I own the analytics portfolio, performance narrative and operating model behind decisions presented to the Chief Growth Officer and executive committee.
Previously, I built Tesco's 15-person hub-and-spoke analytics practice and led HSBC's global digital channel analytics capability. I've also rebuilt data architecture and governance for Trinny London and launched Retail X, an in-store point-of-sale effectiveness product for Unilever, Heineken and Coca Cola.
I think in products rather than one-off analysis: dashboards, models and datasets with clear ownership, value and a route into planning and trading. I stay close to SQL, BigQuery, Python and cloud-native warehousing, using data storytelling to change decisions.
Experience
Work history, roles, and key accomplishments
Lead Growth Intelligence, the group's trading performance and marketing effectiveness function, across a global portfolio. Own the analytics portfolio, the operating model, and the performance narrative for the Monthly Business Review.
Director and Principal Consultant
Broomhills Consulting Ltd
Aug 2021 - Mar 2026 (4 years 7 months)
Independent consultant working with a range of clients on strategic data projects and initiatives, including data strategy, architecture rebuild, governance, and product development.
Established the Global Digital Channel Analytics capability within the newly created Digital Data and Analytics department. Delivered consolidated global capabilities following the 'build once, deploy everywhere' mantra.
Director, Customer Engagement
Syntasa
Nov 2017 - Dec 2019 (2 years 1 month)
Established the Customer Engagement strategy and function in a Big Data and Machine Learning start-up with a focus on driving annual recurring revenue. Worked with clients to drive adoption of the platform by developing use cases and building partnerships.
Head of Product, Analytics Practice
Tesco PLC
Aug 2013 - Nov 2017 (4 years 3 months)
Created a 'hub and spoke' centre of excellence for analytics practice across Tesco's product teams. Designed and implemented best practices for core digital analytics competencies and owned analytics tooling and data architecture requirements.
Viewer Insight Manager
Channel 4
Sep 2012 - Aug 2013 (11 months)
Acted as a conduit between the newly formed analytics and data science capability and the commercial, digital product and marketing business verticals. Gathered requirements and worked with analytics and data science teams to build data products.
Optimised WMG's use of data sources across social, streaming, Direct-to-Fan marketing, sales and commercial data. Implemented measurement frameworks, reporting and MI, and worked with Technology to build out a leading analytics capability using big data platforms.
Led a team of digital analysts working across the client roster to define vision, measurement strategy and infrastructure requirements to support high-level business analytics objectives and improve client decision making.
As the first person recruited specifically to undertake web analytics at the Guardian, evangelised the benefits of data driven decision making across commercial, marketing and editorial verticals. Utilised data to drive product decisions, instrumental in the re-platforming of guardian.com.
Insight Analyst
B&Q PLC
Sep 1999 - Oct 2006 (7 years 1 month)
Recruited onto a project team building B&Q's first transactional website, diy.com. Undertook a range of commercial and insight roles, and took ownership of the nascent WebTrends reporting tool, sparking a career in digital analytics.
Education
Degrees, certifications, and relevant coursework
Institute of Direct Marketing (IDM)
Certificate in Applied Marketing Analytics, Marketing Analytics
2005 - 2006
Completed a post-graduate certificate in applied marketing analytics, covering statistics and data mining for customer insight and marketing.
University of Greenwich
BA Honours, Philosophy
1996 - 1999
Grade: 2:1
Earned a BA Honours in Philosophy with Second Class Honours, Upper Division (2:1).
Tauntons College
A Level, Business Studies and English Literature
1990 - 1992
Completed A Levels in Business Studies and English Literature.
Bellemoor School
GCSE, General
1986 - 1990
Achieved 8 GCSE Higher Grade Passes.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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