Simon Guzman

Ensure accurate fitting and dispensing of eyewear and contact lenses, conduct I&R training, manage inventory and audits, and drive add-on sales and promotions to maximize patient care and revenue.

Fitted and dispensed glasses and contacts, managed lab edging and frame inventory, filed insurance claims, trained associates, and improved optical profitability through reduced errors and marketing.

Managed all optical department operations, established vendor relationships, led staff training, and grew business by ~30% while improving optical profitability by ~20% through pricing, promotions, and reduced remakes.

Fitted, edged, adjusted and dispensed eyewear, inspected incoming orders, filed insurance claims, and maintained patient ledgers to ensure timely, accurate service.

Performed fittings, edging and dispensing of eyewear and contacts, filed insurance claims, managed frame inventory, and pre-tested patients using diagnostic equipment.

Oversaw sales operations and KPIs, set sales goals, managed scheduling and inventory, trained staff on fittings and adjustments, and led marketing for promos to maximize store performance.

Managed sales transactions and KPI achievement, set store targets, handled inventory and cash, trained staff on sales tactics, and leveraged promotions to drive customer value and store growth.

Directed store operations, set goals and metrics, managed schedules and inventory, executed marketing and promotions, and led the store to consistent high performance within the state.

Assigned and prioritized work orders, ensured vendor compliance and planogram performance, coordinated inventory shipments, and coached merchandisers to complete projects on time.

Activities and societies: Honor Roll 2014; Champions of Character Award 2014

Completed coursework in Business Administration with emphasis on management, administration, and team leadership.