Simone Mhlanga
@simonemhlanga
Pastry Cook delivering high-volume, luxury-quality desserts with reliable speed, precision, and team coordination.
United StatesWhat I'm looking for
I’m a Pastry Cook focused on delivering exceptional, detail-driven desserts in fast-paced, high-volume hospitality environments. I thrive on maintaining quality and presentation while supporting smooth workflow under strict service and production deadlines.
In my current role, I manage daily operations and collaborate with culinary and banquet teams to stay efficient during peak demand. I execute special orders and VIP/event desserts, and I develop and support seasonal menu items to enhance guest satisfaction and engagement.
Previously, I supported high-volume banquet and catering operations while keeping standards consistent. I also stepped into leadership-facing front-of-house work—training and mentoring new staff, coordinating reservations and guest flow, and improving seating efficiency to reduce wait times.
I bring a data-and-operations mindset as well, having developed and implemented a system for tracking and analyzing customer data to enable targeted marketing campaigns and better customer service. Across roles, I’ve mentored volunteers, resolved operational issues with cross-functional teams, and stayed dependable with customer-facing accuracy and execution.
Experience
Work history, roles, and key accomplishments
Pastry Cook 2
The Arizona Biltmore
Oct 2025 - Present (8 months)
Manage daily pastry operations in a high-volume luxury hospitality environment, ensuring consistent quality and presentation. Collaborate with culinary and banquet teams to execute VIP/event desserts and support seasonal menu development.
Student Worship Coordinator
Sun Valley Community Church
Aug 2025 - Present (10 months)
Coordinate weekly scheduling, communication, and service logistics for student worship teams. Mentor volunteers and collaborate with production and technical teams to support smooth service execution.
Pastry Cook 3
The Phoenician Resort
May 2024 - Jun 2025 (1 year 1 month)
Supported high-volume banquet and catering pastry operations while maintaining quality and presentation standards. Assisted team workflow under strict production deadlines and maintained fast-paced output without compromising quality.
Retail Community Event Manager
Kneaders Bakery and Cafe
Oct 2024 - May 2025 (7 months)
Developed and implemented a system for tracking and analyzing customer data to support targeted marketing campaigns and improved customer service. Collaborated with cross-functional teams to identify and resolve operational issues, improving operational efficiency.
Lead Hostess
North Italia
Oct 2023 - May 2024 (7 months)
Trained and mentored new staff to ensure consistent service quality and adherence to restaurant policies. Coordinated reservations, guest flow, and large-party logistics to improve seating efficiency and reduce wait times.
Education
Degrees, certifications, and relevant coursework
Arizona Culinary Institute
Culinary Arts, Baking, & Restaurant Management
Completed coursework in culinary arts with a focus on baking and restaurant management, graduating in December 2024.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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