Simone Johnson
@simonejohnson
Customer service professional eager to contribute, learn, and improve operations.
JamaicaWhat I'm looking for
I am a result-driven young professional with hands-on experience in customer-facing roles, having worked as a Customer Service Representative, Pump Attendant and Cashier. I hold Caribbean Examination Council and City & Guilds certificates and completed secondary education at Charlie Smith High School.
I am multi-task flexible, trustworthy, trainable and willing to learn, with strengths in customer service, communication and teamwork. I take pride in working hard, meeting deadlines and seeking ways to improve the quality of services offered to customers.
I am eager to join an organization where I can apply my skills, continue developing professionally and make a positive, reliable contribution to daily operations and team success.
Experience
Work history, roles, and key accomplishments
Pump Attendant
MLTGA Rubis Service Station
Operated fuel pumps and assisted customers with fueling and basic vehicle checks while handling payments and maintaining forecourt safety and cleanliness.
Customer Service Representative
Support Service Group
Delivered front-line customer support, resolved inquiries and escalations, and maintained service standards to enhance customer satisfaction and retention.
Cashier
Price Mart Jamaica Limited
Processed customer transactions and managed cash drawer accuracy while assisting customers with purchases and supporting inventory restocking to maintain store operations.
Education
Degrees, certifications, and relevant coursework
Charlie Smith High School
High School Diploma, Secondary Education
2016 - 2019
Completed secondary education at Charlie Smith High School from 2016 to 2019.
Mico Practising Primary & Junior High School
Primary and Junior High Completion, Primary and Junior High Education
2013 - 2016
Completed primary and junior high education at Mico Practising Primary & Junior High School from 2013 to 2016.
Jones Town Primary School
Primary Education, Primary Education
2007 - 2013
Completed primary education at Jones Town Primary School from 2007 to 2013.
Availability
Location
JamaicaAuthorized to work in
Job categories
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