Open to opportunities

Simbarashe James

@simbarashejames

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I’m a results-driven recruiter who builds talent pipelines and reduces time-to-fill.

South Africa

Message

What I'm looking for

I’m looking for a role where I can own end-to-end recruitment, partner with HR and hiring managers, and keep improving time-to-fill through strong sourcing, screening, and team-led process optimization.

I’m an experienced recruiter with several years in recruitment support and solutions, focused on talent sourcing, screening, interviewing, and placing. I’ve also built my own recruitment agencies, strengthening my ability to deliver practical hiring outcomes for HR business partners, organizations, and hiring managers.

In my most recent role as Recruitment company Owner at Simglobal Group (Pty) Ltd, I developed recruitment policies and processes to improve efficiency, built and maintained a talent database, and coordinated recruitment campaigns that led to a 70% reduction in time-to-fill. I’m hands-on with the full candidate journey—conducting interviews and initial phone screens, assessing suitability for roles, and negotiating salaries and benefits.

I’ve used social media recruitment to increase brand awareness and engagement by 80%, planned recruitment events and job fairs, and analyzed industry trends and competitor practices to support competitive compensation. I also managed teams of recruiters and aligned strategies for streamlining recruitment, while implementing communication, risk, and operational controls to protect and grow the business.

Experience

Work history, roles, and key accomplishments

Recruitment Agency Owner

Simglobal Group (Pty) Ltd

Jan 2016 - Aug 2023 (7 years 7 months)

Developed and implemented recruitment policies and campaigns that reduced time-to-fill by 70% and improved efficiency. Planned job fairs, managed candidate pipelines and interviews, negotiated salaries/benefits, and led social media recruitment that increased brand awareness and engagement by 80%.

Recruitment Strategy Talent Sourcing Candidate Screening Interviewing Social Media Recruiting Candidate Database Management Recruitment Management Team Leadership Crisis Communications

LPI Solutions Owner

LPI Solutions

Mar 2013 - Aug 2015 (2 years 5 months)

Founded a call-centre recruitment agency specializing in call centre sourcing and placements, managing a daily pipeline for new business and recruiting. Built and managed a call centre operation with sales teams, coaching/training to reach targets, and oversaw risk management, contracts, and vendor/customer relationships before closing the call centre in 2015.

Call Centre Recruitment Team Management Sales Coaching Risk Management Contract Negotiation Strategic Partnerships

Outbound Sales Agent

MFA

Mar 2011 - Feb 2013 (1 year 11 months)

Sold Old Mutual funeral insurance and delivered consistently high performance, achieving a minimum of 15 sales per day against a 3-sale target. Trained and coached junior call-centre agents by monitoring calls, supported branch opening and recruitment, and collaborated with the company director to scale operations.

Outbound Calling Lead Conversion Customer Service Recruitment support

Financial Advisor

Metropolitan Life

Feb 2010 - Feb 2011 (1 year)

Prospected and set appointments with HR managers, completed needs and affordability analyses, and recommended appropriate insurance and savings products. Monitored premium collection ratios, handled data capturing, delivered one-on-one and group presentations, and performed after-sales courtesy calls to secure referrals.

Needs Analysis Prospecting Sales Presentations Premium Collection Monitoring Customer Retention Life And Savings Planning

Call Centre Sales Agent

Davinci Call Centre

Jul 2008 - Jan 2010 (1 year 6 months)

Converted service calls into active leads and sales through telesales and marketing, consistently meeting targets and bringing new business to the organization. Supported coaching of junior consultants and maintained strong customer service while completing data capturing and filing.

Telesales Lead Qualification Sales Targets Customer Service Coaching Sales Pipeline Management

Outbound Sales Agent

Mango5 Call Centre

Aug 2007 - Jun 2008 (10 months)

Converted service calls into sales using outbound telesales techniques and maintained an active outbound schedule to achieve monthly sales goals. Assessed customer needs quickly, addressed requests proactively, and demonstrated persistence and adaptability in handling rejection.

Outbound Sales Lead Conversion Objection Handling Sales Goals Proactive Adaptability