Sikander Ali
@sikanderali1
Experienced software engineer with a strong background in technical support.
What I'm looking for
With over 5 years of extensive experience in software engineering and database administration, I have developed a versatile skill set that allows me to tackle a variety of challenges in the tech industry. My journey has taken me through roles that blend technical support and software development, enabling me to understand and address client needs effectively.
Throughout my career, I have excelled in debugging code, maintaining database schemas, and ensuring optimal functionality of applications. My role at Kiuwan Code Security has honed my ability to troubleshoot diverse technologies and deliver prompt solutions. I take pride in creating detailed documentation that aids in issue resolution and knowledge sharing, ensuring that my team and clients are always informed and supported.
I am passionate about continuous learning and contributing to the evolution of existing applications. My experience in managing software and database processes has equipped me with the skills to identify root causes of complex issues and develop efficient solutions. I am eager to bring my expertise to a dynamic team where I can further grow and make a meaningful impact.
Experience
Work history, roles, and key accomplishments
L1/L2 Technical Support Engineer
Kiuwan Code Security
Jul 2023 - Present (2 years 1 month)
Responsible for troubleshooting diverse technologies and delivering prompt solutions. Created detailed documentation for issue resolution and utilized Docker and shell scripts to streamline support processes.
L3 Technical Support Engineer / Software Engineer
Kiuwan Code Security
Jun 2022 - Jun 2023 (1 year)
Leveraged expertise in debugging code and maintaining database schemas. Ensured prompt responses to client issues and crafted comprehensive documentation based on investigative findings.
Senior Software Engineer
Go Safe Pvt, Limited
Nov 2021 - May 2022 (6 months)
Managed database activities and contributed to application evolution. Addressed client requests regarding software and database issues, ensuring prompt resolution and satisfaction.
Full Stack Engineer
Techno Group of Information and Technology
May 2021 - Oct 2021 (5 months)
Handled databases and developed new code within the Microsoft .NET framework. Troubleshot existing software and designed intuitive frontends using React and HTML.
Database Administrator
Mobaraq Travels
Dec 2019 - Feb 2021 (1 year 2 months)
Coordinated with the development team for database changes and performed tuning tasks. Managed database installations and backups as required.
Application/Database Developer
Originator Information Technology and Business Solutions
Jan 2019 - Nov 2019 (10 months)
Implemented database reports and maintained databases. Developed MVC applications and customized WordPress themes for e-commerce solutions.
Education
Degrees, certifications, and relevant coursework
Unknown University
Bachelor of Computer Science, Computer Science
2014 - 2018
Acquired a strong foundation in computer science principles, including database management, software development, algorithms and data structure.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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