Looking for a job

Sijabulisiwe Zondo

@sijabulisiwezondo

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Property manager and IT support professional driving client pipelines and tenant success.

South Africa

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What I'm looking for

I’m looking to engage prospects, schedule qualified appointments, and build strong client relationships using CRM, pipeline management, and empathetic communication to resolve issues quickly and consistently.

I manage operations for a property portfolio of 36 apartment units in Zimbabwe, running remote processes from South Africa. I focus on tenant satisfaction through proactive engagement, coordinated service providers, and careful rent collection—bringing strong organization, negotiation, and people management to a high-responsibility environment.

I also bring international service desk experience from supporting Centrica across the UK, North America, Ireland, and South Africa. As a first-line IT support professional, I handled high-volume interactions, logged and analyzed tickets in ServiceNow ITSM, ensured SLA compliance, and coordinated escalations—built on empathy, problem-solving, and resilience. Alongside this, I’ve worked in sales and logistics, and I’m ready for roles centered on appointment setting, recruitment support, and client relationship development.

Experience

Work history, roles, and key accomplishments

Current

Property Manager

Current

Dorchester House

Jan 2024 - Present (2 years 6 months)

Managed operations for 36 tenants, overseeing communication, rent collection, and issue resolution. Coordinated service providers and maintained tenant satisfaction through proactive engagement.

Tenant Management Rent Collection Issue Resolution Vendor coordination Customer Service Negotiation People Management Conflict Resolution

Sales & Logistics Coordinator

Payless Furnitures

Jan 2020 - Jan 2022 (2 years)

Managed online furniture sales and logistics by coordinating clients, suppliers, and transporters. Oversaw order tracking, invoicing, and secure payment handling while driving sales through persuasive communication and upselling.

Online Sales Logistics Coordination Client Communication Supplier Coordination Order Tracking Invoicing Upselling

Centrica Service Desk Agent

Fujitsu

Jan 2019 - Jan 2020 (1 year)

Provided first-line IT support and customer service for Centrica across the UK, North America, Ireland, and South Africa. Handled inbound calls, ticketing in ServiceNow ITSM, escalations, and first-line diagnosis for software, hardware, and network issues.