Open to opportunities

Sierra Gosnell

@sierragosnell

Message

Highly qualified scheduler in fast-paced medical environments.

United States

Message

What I'm looking for

I am looking for a dynamic medical office where I can grow and provide superior patient service.

I am a highly qualified and efficient scheduler with extensive experience in fast-paced medical environments. Currently, I work as a Referral Coordinator at Arizona Pain, where I manage incoming referrals and ensure timely scheduling for new patients. My role involves utilizing EMR systems and Hubspot to enhance patient communication and service delivery.

Previously, I served as a Medical Front Office and Medical Records Coordinator at Sahara Behavioral Health, where I handled over 100 calls daily, scheduled appointments for multiple providers, and ensured compliance with HIPAA regulations. My experience spans over 15 years in various medical office roles, where I have honed my skills in patient interaction, scheduling, and administrative support.

Experience

Work history, roles, and key accomplishments

Current

Referral Coordinator

Current

Arizona Pain

Mar 2024 - Present (1 year 3 months)

Managed incoming referrals from faxes and EMR systems, ensuring timely scheduling for new patients. Utilized Hubspot to engage with new patient inquiries and streamline the referral process.

EMR HubSpot Scheduling Referrals Data Entry

Medical Front Office and Medical Records Coordinator

Sahara Behavioral Health

Oct 2021 - Mar 2024 (2 years 5 months)

Managed a high volume of daily calls (100+) and scheduled appointments for over 12 providers in a fast-paced psychiatric office. Handled front office check-in/out, collected co-pays, managed medical records, and ensured HIPAA compliance.

Scheduling HIPAA Customer Service EMR

Scheduler

Consultants in Internal Medicine

Dec 2007 - Oct 2021 (13 years 10 months)

Provided comprehensive scheduling services for five medical providers, managing all incoming calls and detailed patient messages. Responsible for rescheduling appointments and proactively contacting patients for future appointments based on insurance requirements.

Scheduling Mail Distribution

Front Office

JCL Family Medicine Clinic

Jan 2005 - Dec 2006 (1 year 11 months)

Managed patient check-ins and answered all incoming calls efficiently. Responsible for confirming next-day appointments and scheduling for all providers, including pulling medical records and collecting co-pays.

Patient Check In Scheduling

Education

Degrees, certifications, and relevant coursework

Apollo College

Medical Assisting, Medical Assisting

Completed a program in Medical Assisting, gaining proficiency in various medical office procedures and patient care. Acquired skills in computer systems relevant to healthcare.